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Careers at NCS

 

Mail:

Norma Huntington
Human Resources
NCS Technologies, Inc.
7669 Limestone Drive
Gainesville, VA 20155-4038

Email:

hr@ncst.com

FAX:

(703) 621-1701

 

OPEN POSITIONS (see below) 

  • Server Product Manager
  • Applications Developer
  • Proposal Manager
  • Order Manager
  • Customer Service Help Desk Specialist

 

Server Product Manager

Background: NCS is a growing innovator and manufacturer of a wide range of computing devices for enterprises of all sizes. We are seeking a Server Product Manager to manage and grow our server offering.

Position Responsibilities:  Reporting to the Chief Product Strategy Officer, the Server Product Manager will manage NCS' server offering and collaborate with Engineering, Manufacturing, Logistics, Marketing and Sales to continue to grow our server and OEM appliance business.

  • Stay abreast of industry developments and latest offerings in server products including processor, chipset, graphics, storage, networking, etc.
  • Study, analyze, adopt, and integrate commercial off-the-shelf server sub-assemblies and components from third-party ODMs to develop industry-standard server and internet appliance products to meet customers' requirements
  • Collaborate with Product Development and Engineering to productize unique server and internet appliance products and manage their full life cycle from launch to EOL
  • Advise management in the capacity of subject matter expert on server products offered by OEMs who are deemed strategic to NCS' business
  • Provide product support for Sales and Contracting including compiling custom configurations, advocating for NCS’ solutions in front of customers, etc. to win the business
  • Conduct periodic briefings and training for Sales, Marketing and Solutions Management
  • Conduct formal product briefing for customers as required

Qualifications:

  • Bachelors or Master's Degree in a science field, preferably Computer Science or Electrical Engineering from a nationally accredited college/university
  • Minimum 3 years’ experience in hands-on IT hardware architecture and solution design 
  • Strong understanding of software/hardware interface, Windows, LINUX, power optimization, low power design, elements of power systems efficiency, testing and implementation on x86 platforms, architecture & systems
  • Ability to engage customers and communicate their requirements to hardware component manufacturer partners
  • General understanding of IT infrastructure deployed in enterprises
  • Must be able to think creatively and “connect the dots” 
  • Must be goal oriented and able to multi-task efficiently while not losing sight of objectives that must be met 
  • Must be able to work effectively across several corporate functions such as Engineering, Manufacturing, Project Management, Marketing, Sales, etc. to accomplish desired objectives
  • Must possess strong inter-personal skills to work with customers, partners, vendors, and colleagues in the company 
  • Excellent verbal, written and presentation communication skills
  • Proficiency in the following software packages desired: Microsoft Windows, Microsoft Office, SAP BusinessOne, Salesforce.com

Compensation: Commensurate with experience and abilities.

 

Application Developer

Background: NCS is a growing innovator and manufacturer of a wide range of computing devices for enterprises of all sizes.  We are seeking an Entry-Level Application Developer to work with the IT application development team. Candidate must be a self-starter with either one year experience in software development, or the equivalent in educational training.

Position Responsibilities:

  • Main responsibilities include windows/web based application development in the .NET platform using VB.net, SQL Server and ASP.net
  • Full life cycle application development
  • Interpret written requirements and technical specifications documents
  • Object Oriented Analysis and Design
  • Participate in design and code reviews
  • Participate in project planning and estimation
  • Collaborate with development team to identify and implement efficient technical solutions
  • Support, maintain, and document software functionality
  • Assist in the maintaining of VBA applications
  • Assist in migrating legacy applications to .Net

Qualifications:  To carry out his/her duties and responsibilities, the individual must possess the following qualifications and personality attributes:

  • Good working knowledge of application development using a structured programming language.  Experience and/or training in VB.net, SQL Server or ASP.net is preferred.
  • Understanding of concepts related to implementation of web services
  • Possess understanding of web technologies.  Experience and/or training in HTML, JavaScript, CSS, XML or XSL preferred.
  • Understanding of SQL programming is preferred
  • Excellent written and verbal communication skills
  • High degree of problem solving capability
  • Strong analytical skills
  • Strong desire to learn
  • Permanent status or citizenship is required
  • B.S in Computer Science or equivalent is strongly preferred

Compensation: Commensurate with experience and abilities.

 

Proposal Manager

Background: NCS is a growing innovator and manufacturer of a wide range of computing devices for enterprises of all sizes. We are seeking a Proposal Manager to lead Federal proposal analysis and development.

Position Responsibilities:

  • Track future opportunities.
  • Monitor bid boards, including FBO, GSA eBuy, FedBid, and SLED sites, for potential opportunities.
  • Read and analyze RFPs.
  • Develop questions in response to RFPs.
  • Conduct and participate in meetings with internal resources, customers, and partners to create winning proposals.
  • Develop proposal strategy, outline, and schedule including project milestones.
  • Assign writing and editing responsibilities.
  • Serve as the Point of Contact between company and the Government.
  • Coordinate inputs from various groups (Sales, Product Management, Engineering, Purchasing, etc.).
  • Lead status and review meetings.
  • Write and edit proposal sections.
  • Complete proposal-specific Government forms (i.e.  SF1449, SF30, Reps & Certs, W-9, etc.).
  • Create the final proposal documents, both electronic and hard copy versions.
  • Request and attend debriefings.
  • Maintain the Bid Repository.

Qualifications:  To carry out his/her duties and responsibilities, the individual must possess the following qualifications and personality attributes:

  • Minimum of 5 years of Proposal Development/Management.
  • Understanding of FAR.
  • Knowledge of Government Contracting, specifically Requests for Proposals.
  • Experience with IT product delivery acquisitions.
  • Must be extremely detailed oriented.
  • At least 5 years of experience with Word, Excel, and PDF editing.
  • Familiar with creation and editing of graphics, such as flowcharts.
  • High English language proficiency, both spoken and written.
  • Ability to work in high-stress, deadline-driven environment.
  • Formal proposal management training desired (i.e. Shipley).

Compensation: Commensurate with experience and abilities.

 

Order Manager

Background: We are seeking an Order Manager to support our ACS (Adaptive Computing Systems) sales team.

Position Responsibilities:

  • Responsible for order entry into SAP
  • Notify and ensure that QA check for each order is completed by the Customer Relationship Managers
  • Process order modifications
  • Assist with order expediting via engagement with NCS Planning, NCS Purchasing, NCS Logistics
  • Tracking orders through build and fulfillment
  • Provide order status updates to the Customer Relationship Managers as needed
  • Engage internal and external resources to keep projects and orders on schedule
  • Reports - TBD

Qualifications and Experience:

  • Strong interpersonal skills
  • Excellent attention to detail
  • Excellent written and verbal communication skills
  • Ability to manage multiple tasks to meet various deadlines
  • HS Diploma and 3-5 years of applicable experience (Data Entry / Customer Service) preferred
  • Familiarity with MS Office, SAP, SalesForce.com a plus

Compensation: Commensurate with experience and abilities.

 

Customer Service Help Desk Specialist

Position Responsibilities:  Candidate will provide customer support via phone and email.  Candidate will be responsible for overseeing the issuing and returns of parts to and from the customer.  This position will be responsible for complete call closure and customer satisfaction.  Candidate may schedule and deploy field support agents to meet the customer’s SLA’s and expectations.  Candidate will provide detailed reporting of potential systemic issues to ensure they are escalated to the proper personnel for resolution and changes to manufacturing.  Candidate should expect some hands on repair work with desktop, laptop and server systems to become familiar with products and assist with customer support. 

Qualifications, Experience and Education: 

  • Applicant must possess United States Citizenship and be able to pass a criminal background check.
  • High school diploma required.  Some college with emphasis on IT or IS preferred.
  • Basic understanding of computer hardware.  Previous hands on experience with PCs required. A+ certification or the ability to obtain is required.
  • Competent or expert proficiency with x86 computer hardware technologies and Microsoft Windows.
  • Proven experience with customer relationship management.
  • Excellent written and verbal communication skills.
  • Demonstrated knowledge of Internet and call center technologies.
  • Experience with 3rd-party support services.
  • Strong work ethic; uses time productively to accomplish work goals.
  • Committed to meeting quality standards.
  • Professional appearance and attitude.

Pay Range:  $35K - $45k/year

Additional Compensation:

  • Travel mileage expense reimbursement.
  • Annual review with percentage-based raises based on performance.

NCS is an Equal Opportunity Employer.

NCS Technologies is an Affirmative Action Employer who values cultural diversity in the workplace. M/F/D/V