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Careers at NCS

 

Mail:

Norma Huntington
Human Resources
NCS Technologies, Inc.
7669 Limestone Drive
Gainesville, VA 20155-4038

Email:

hr@ncst.com

FAX:

(703) 621-1701

 

OPEN POSITIONS (see below) 

 

  • Director of Sales, Army
    Channel Partner Sales Manager
  • Entry Level Applications Developer
  • Sales Project Management, OSA
  • Customer Relationship Manager, OSA
  • Customer Relationship Manager, Branded Computer Systems
  • Proposal Manager
     

Director of Sales, Army

Background: NCS is a growing innovator and manufacturer of a wide range of computing devices for enterprises of all sizes. We are seeking a Director of Sales to develop and grow the sales of our NCS products and solutions into the U.S. Army

Position Responsibilities: This position will be responsible for managing all aspects of developing and managing NCS’ business, including sales, marketing, account management, and relationship building.  The individual appointed to this position will report to the Vice President of Sales.

  • Take ownership of the business as if it is one’s own utilizing the resources NCS provides.  Be the entrepreneur creating and fulfilling demand for NCS offerings.
  • Manage the strategic direction of the Army team.  Relying on Sales Manager, Account Manager, Program Manager and all other resources within the company to implement said direction and grow the business accordingly.  Work closely with the NCS Army Program Manager to make sure he/she is aware of the team’s goals and overall directions by including him/her in the team’s deliberation and communication.
  • Manage each sales opportunity from beginning to end.  Track all emerging demand for products/solutions and provide post-sales coaching to the NCS Customer Service Team to ensure 100% customer satisfaction.   Familiarize all relevant activities within NCS with opportunities the Army team is tracking and customer base it is supporting.
  • Create opportunities by connecting the dots from disparate elements that appear unrelated to the naked eye but are actually intricately intertwined and can result in meaningful business.  Do so by developing a keen understanding of the customers’ organizational structure, issues/problems they are seeking solutions for, and NCS’ resources, capabilities, and ecosystem, and imagining how said elements can be interconnected to form opportunities and business propositions.  
  • Guide the Army team and other resources within NCS to influence and shape customers’ demand by becoming aware of them first, stay abreast and ahead of them in all phases of the procurement, and prepare to bid and win when the requirement is finalized and released to the public by having the most advantageous solutions (technical, business, & partnership) ready. 
  • Work closely with the Proposal team on Army procurements by managing NCS’ relationship with the potential customers and business partners as necessary and appropriate.  Be a “force multiplier” for the Proposal team by intervening where and when appropriate and necessary to enhance the solution, accelerate the proposal preparation effort, and improve chance of winning for the team.
  • Understand all the specific details of the customer requirements.  If they cannot be satisfied with general offerings on NCS BPAs or ID/IQ contracts, then initiate, lead, advocate, and innovate the development of technical and business solutions for such requirements.  Factor in higher margins commensurate with complex solutions.  At the same time, use the opportunities to ingratiate one’s self with the customers by virtue of being able to offer unique capabilities and services.
  • For each emerging opportunity, quickly identify the partners that NCS must enlist to develop the solutions and register the opportunity with them as soon as possible for privileged pricing. 
  • Maintain an opportunity pipeline that is at least three times larger than one’s revenue and margin targets at all time.
  • Focus a majority of time on communicating and meeting with Army customers.  Getting in front of customers for face-to-face meetings should be the priority.  Be able to brief the V.P. of Sales of schedule of commitment showing a persistent and sustained pursuit of business, existing or new.
  • Research the customers, their requirements, build a business case for each travel requirement, and document it in Salesforce before expending the company resources to do so.  Make sure that each trip is fully justified from money and time management perspectives.
  • Seek ways to position NCS products including desktops, notebooks, servers, storage, and VDI devices for inclusion into customer’s IT infrastructure.  Deftly mix commodity low margin sales with those of higher margins for complex solutions to meet margin target.
  • Bring customers’ perspectives to the Product Development, Product Management, and Engineering teams to influence their work in the hope of developing products/solutions that are more sellable to the Army.
  • Develop an annual business plan under the guidance of the V.P. of Sales that supports the Army territory and revenue/margin goals.   Business plan would include information such as targeted customers & opportunities, products and contract positioning, partnership formation, high level marketing efforts, etc.

Qualifications:  To carry out his/her duties and responsibilities, the individual must possess the following qualifications and personality attributes:

  • Strong work ethic and ability to multi-task on a sustained basis
  • Persistent and patient in pursuing opportunities
  • Strong analytical skills and must possess the ability to separate “the wheat from the chaff” efficiently in determining when and where to focus one’s own and corporate resources
  • Minimum five years of experience selling products and solutions to the Army
  • Thoroughly familiar with sales practices employed in the computer industry
  • Able to demonstrate a successful track record in sales
  • Must have knowledge and experience with the Government/DOD procurement practices
  • Desktop VDI experience or exposure strongly desired
  • Must be totally customer/market focused
  • Excellent presentation and interpersonal networking skills
  • Strong written/oral communication and negotiating skills
  • Minimum of Bachelor’s degree in business, marketing, science, or engineering

Compensation: Commensurate with experience and abilities.

Channel Partner Sales Manager

Background: NCS is a growing innovator and manufacturer of a wide range of computing devices for enterprises of all sizes. We are seeking a Channel Partner Sales Manager to develop and grow the sales of our NCS products and solutions through a channel of partners.

Position Responsibilities:  This position will be responsible for managing all aspects of developing and managing NCS’ business with the channel including sales, marketing, account management, and relationship building.  The individual appointed to this position will report to the Vice President of Sales and assume responsibilities for the channel worldwide.

For Sales:

  • Develops and grows relationships with the accounts to increase sales and market share while maintaining profitability
  • Effectively develops a reseller network including strong VARs to accommodate low volume leads and resellers that can accommodate large opportunities
  • Work with other sales and marketing colleagues to expand sales opportunities of selected products in horizontal markets 
  • Meet regularly with channel partners to provide training as necessary
  • Creates and communicates a clear business plan
  • Works closely with partners to ensure expected goals and revenue targets are attained
  • Works with NCS distributors to look after resellers
  • Regularly updates sales opportunities in Salesforce for forecasting purposes
  • Stays fully aware of major sales opportunities partners are pursuing and manages internal and distributors efforts to help reseller partners close them
  • Travel will be required for up to two weeks a month

For Account Management:

  • Manages specific Channel Partner accounts with the objective of increasing sales. Each account may have multiple branches/offices and, if so, will require working with each individually to share information
  • Positions and promotes the building of multilateral relationships between all levels of management at each account and NCS
  • Evaluates business efforts on monthly and quarterly basis to ensure revenue targets are met
  • Works with other activities within NCS to capture revenue opportunities or resolve routine management issues such as inventory, accounting, customer service, etc.
  • Practices proactive management of Channel Partners accounts
  • Maintains good relationships with other groups within NCS including Product Development, Marketing, Sales, Project Management, Customer Service, Engineering, Manufacturing, Shipping, etc.
  • Communicates all relevant updates and changes from NCS to Channel Partners and vice versa to make sure all parties are kept abreast of the latest developments

For Marketing:

  • Collaborates with Marketing to develop quarterly marketing plans focusing on increasing awareness and sales within Channel Partner Accounts
  • Collaborates with Marketing to create programs and activities to increase awareness with Channel Partner Accounts

Qualifications:  To carry out his/her duties and responsibilities, the individual must possess the following qualifications and personality attributes:

  • Strong work ethic and ability to multi-task on a sustained basis
  • Minimum three years of experience in building and managing Channel Partner resellers
  • Thoroughly familiar with sales practices employed in the computer industry
  • Able to demonstrate a successful track record in sales
  • Must have knowledge and experience with the Government/DOD procurement practices
  • Demonstrate experience in managing multiple Channel Partner accounts while maintaining a professional level impartiality and neutrality
  • Must be totally customer/market focused
  • Excellent presentation and interpersonal networking skills
  • Strong written/oral communication and negotiating skills
  • Minimum of Bachelor’s degree in business, marketing, science, or engineering

Compensation: Commensurate with experience and abilities.

Entry Level Application Developer

Background: NCS is a growing innovator and manufacturer of a wide range of computing devices for enterprises of all sizes.  We are seeking an Entry-Level Application Developer to work with the IT application development team. Candidate must be a self-starter with either one year experience in software development, or the equivalent in educational training.

Position Responsibilities:

  • Main responsibilities include windows/web based application development in the .NET platform using VB.net, SQL Server and ASP.net
  • Full life cycle application development
  • Interpret written requirements and technical specifications documents
  • Object Oriented Analysis and Design
  • Participate in design and code reviews
  • Participate in project planning and estimation
  • Collaborate with development team to identify and implement efficient technical solutions
  • Support, maintain, and document software functionality
  • Assist in the maintaining of VBA applications
  • Assist in migrating legacy applications to .Net

Qualifications:  To carry out his/her duties and responsibilities, the individual must possess the following qualifications and personality attributes:

  • Good working knowledge of application development using a structured programming language.  Experience and/or training in VB.net, SQL Server or ASP.net is preferred.
  • Understanding of concepts related to implementation of web services
  • Possess understanding of web technologies.  Experience and/or training in HTML, JavaScript, CSS, XML or XSL preferred.
  • Understanding of SQL programming is preferred
  • Excellent written and verbal communication skills
  • High degree of problem solving capability
  • Strong analytical skills
  • Strong desire to learn
  • Permanent status or citizenship is required
  • B.S in Computer Science or equivalent is strongly preferred

Compensation: Commensurate with experience and abilities.

Sales Project Management, OSA

Background: NCS is a growing innovator and manufacturer of a wide range of computing devices for enterprises of all sizes. We are seeking a Sales Project Manager to help expand our OEM business.

Position:  Sales Project Manager (SPM), OEM Server & Appliance (OSA) Group.

Scope:  Each new OSA customer will need to undergo an "on boarding" process to get their products designed and built to their specifications. Similarly, each new product that an existing customer wants to  launch or any major product line refreshes must also be subject to the same process. The SPM will work each sales lead through the process by executing on a day-to-day basis specific tactical go-to-market sales activities to close opportunities that deliver NCS products and services to commercial OSA customers to include ISVs (Independent Software Vendors), OEMs & Government-focused System Integrators (SIs). The SPM will strive to attain specific annual sales goals to be defined by the Vice President of OSA.

New Sales Opportunities: The SPM will receive leads that have been initially vetted by Outside Sales, assist Outside Sales in developing them, and engage with prospective customers to determine if the opportunity merits further pursuit by NCS.  The SPM will task and monitor the assigned Account Manager (AM) to complete certain administrative tasks for each new customer.  The SPM will also be involved in the development of initial customer product specifications in concert with Technical Solutions and Engineering as necessary and appropriate.  Upon completion and acceptance of the First Article of a new customer’s product, the SPM will start to transition the day-to-day order processing and fulfillment management to the AM.  However, the SPM will continue to “own” and develop the account including managing and growing relationship with key personnel, enhancing customer’s perception of NCS and our standing, and find opportunities to expand NCS business within it.  

Existing Customer Business:

When assigned an existing customer account to manage, the SPM will need to quickly gain an understanding of their business model, products and services, roles of key personnel and assessment of our relationship with them, NCS’ standing and performance, and how we can better serve the customer.  The SPM then develops a transition plan to take over the account and inspire, lead, and cooperate with the AM and other colleagues at NCS to execute the plan.  At the same time, the SPM will set out to discover new sales opportunities within the account to grow it above and beyond where it was when it was assigned.

In addition to the tasks that will need to be executed to bring on a new customer or enhance business with an existing one, the SPM will also be responsible for: 

  • Become familiar with the solution offerings of OSA customers and target markets in order to better analyze OSA customers’ hardware requirements and make intelligent recommendations in concert with Technical Solutions  
  • Brief customers on NCS’ OEM service offerings
  • With the help of the AM, establishing agreements with OEM Customers as necessary, such as: Mutual Non-Disclosure Agreements (MNDA), Credit Applications, and Manufacturing and Services Agreement. 
  • Collaborate with Technical Solutions and AM to provide price quotations in response to customers’ requests
  • Assist the AM as necessary in the escalation of the planning, scheduling, tracking, and timely delivery of customer orders.
  • Coordinate with other groups within the company to provide customers with pre- and post-sales support
  • Provide feedback to management and/or teammates on customer requirements or issues
  • The SPM must be able to handle stressful and demanding situations
  • The SPM must be willing to work additional hours during high volume periods of business, especially at the end of each calendar quarter

Required Qualifications and Experience:

  • Outgoing and comfortable in both business and social setting but at the same time able to sustain concentration of attention to achieve specific goals and objectives
  • Professional demeanors in appearance and conduct
  • Self-starter, entrepreneurial, well-motivated, disciplined, reliable, and able to work independently and self-sufficiently to close sale opportunities
  • Communicative with both customers and colleagues to advance common goals
  • Excellent verbal and writing communication skills
  • Detail oriented, thorough, and not prone to “making assumptions”
  • Dependable and willing to take ownership of matters through successful completion
  • Able to think creatively and willing examine/question past practices before applying them to solve current problems/issues
  • Able to connect the dots between events and matters that may appear unrelated/unconnected to most
  • Excellent organizational and multitasking skills
  • Self-starting, highly-motivated, and disciplined
  • The following qualifications are highly desirable but not mandatory
    • At least five years of demonstrated sales experience with OEM computing and ideally SI customers
    • Working knowledge of various ISV and OEM Customer market segments
    • Knowledge of x86 server computing technologies
    • Experienced in OEM environment whereby NCS is engaged in designing/manufacturing systems for other corporate entities plus performing other services such as order fulfillment, logistics management, warranty maintenance, etc.
    • Bachelor’s degree in an applicable technical field (Engineering, Science)
  • LOCATION: Gainesville, Virginia.

Compensation: Commensurate with experience and abilities.

Customer Relationship Manager, OSA

Background: NCS, a growing manufacturer of custom and custom-configured desktop and notebook computers, servers, and Internet appliances, is seeking an OEM Account Manager to join our Sales Team.

Responsibilities:

  • Primary point of contact for day-to-day interaction with assigned OEM customer accounts
  • Customer order entry
  • Tracking orders through build and fulfillment
  • Track new project / product activities and schedules for assigned OEM customers
  • Engage internal and external resources to keep projects and orders on schedule
  • Coordinate and attend recurring customer meetings, including developing agendas and assigning and tracking action items
  • Obtain (guide /create) forecast from customers
  • Develop initial quotations for products / opportunities which are based on “standard platforms”
  • Prepare and present final quotations to customer
  • Assist Business Development with logistics regarding assigned OEM customers’ opportunities and orders
  • Assist Business Development with follow through on new opportunities

Qualifications and Experience:

  • Strong interpersonal skills
  • Excellent attention to detail
  • Excellent written and verbal communication skills
  • Ability to think strategically and analytically
  • Ability to manage multiple tasks to meet various deadlines
  • Must be able to develop and execute a vision for the job
  • Demonstrable enthusiasm for new technologies
  • BA / BS degree and 3-5 years of applicable experience (Sales / Manufacturing / Customer Service) preferred
  • Familiarity with MS Office, QuoteWerks, SAP, SalesForce.com a plus

Compensation: Commensurate with experience and abilities.

Customer Relationship Manager - Branded Computer Systems - Federal, State, Local and Education Sales

Background: NCS, a growing manufacturer of custom and custom-configured desktop and notebook computers, servers, and Internet appliances, is seeking an OEM Account Manager to join our Sales Team.

Responsibilities:

Interface with our existing customer base and the NCS outside sales staff to provide sales support in the following areas:

  • Customer advocate
  • Receive and enter orders
  • Coordinate with the NCS Planning Dept. to track, and ensure timely delivery of orders
  • Work with NCS Sales and Product Management to manage, review, and update existing customer contracts/price lists
  • Be knowledgeable of the full NCS product offering and be able to answer questions from customers as necessary
  • Provide supplemental support to Sales with regard to quote responses
  • Coordinate with other groups within the company to provide customers with pre- and post-sales support
  • Proactively engage NCS Outside Sales staff  and Program Management staff on customer requirements or issues

Qualifications and Experience:

  • Capable and willing to learn about computer technologies
  • Self-starting, highly-motivated, and disciplined
  • Excellent organizational skills
  • Task Oriented and able to prioritize to meet customer deadlines
  • Customer Service oriented background
  • Experience working in a fast-paced environment requiring multi-tasking ability
  • Excellent written and verbal communication skills
  • BA/BS is preferred but not required.  

Compensation: Commensurate with experience and abilities.

 

Proposal Manager

Background: NCS is a growing innovator and manufacturer of a wide range of computing devices for enterprises of all sizes. We are seeking a Proposal Manager to lead Federal proposal analysis and development.

Position Responsibilities:

  • Track future opportunities.
  • Monitor bid boards, including FBO, GSA eBuy, FedBid, and SLED sites, for potential opportunities.
  • Read and analyze RFPs.
  • Develop questions in response to RFPs.
  • Conduct and participate in meetings with internal resources, customers, and partners to create winning proposals.
  • Develop proposal strategy, outline, and schedule including project milestones.
  • Assign writing and editing responsibilities.
  • Serve as the Point of Contact between company and the Government.
  • Coordinate inputs from various groups (Sales, Product Management, Engineering, Purchasing, etc.).
  • Lead status and review meetings.
  • Write and edit proposal sections.
  • Complete proposal-specific Government forms (i.e.  SF1449, SF30, Reps & Certs, W-9, etc.).
  • Create the final proposal documents, both electronic and hard copy versions.
  • Request and attend debriefings.
  • Maintain the Bid Repository.

Qualifications:  To carry out his/her duties and responsibilities, the individual must possess the following qualifications and personality attributes:

  • Minimum of 5 years of Proposal Development/Management.
  • Understanding of FAR.
  • Knowledge of Government Contracting, specifically Requests for Proposals.
  • Experience with IT product delivery acquisitions.
  • Must be extremely detailed oriented.
  • At least 5 years of experience with Word, Excel, and PDF editing.
  • Familiar with creation and editing of graphics, such as flowcharts.
  • High English language proficiency, both spoken and written.
  • Ability to work in high-stress, deadline-driven environment.
  • Formal proposal management training desired (i.e. Shipley).

Compensation: Commensurate with experience and abilities.

 

NCS is an Equal Opportunity Employer.

NCS Technologies is an Affirmative Action Employer who values cultural diversity in the workplace. M/F/D/V