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Careers at NCS

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Mail:

Norma Huntington
Human Resources
NCS Technologies, Inc.
7669 Limestone Drive
Gainesville, VA 20155-4038

Email: NCS Human Resource

FAX: 703-743-8659

 

The following positions are available (details below):

  1. Systems Engineer
  2. Sales Manager, Air Force
  3. Manufacturing Engineering Technician
  4. ASE Customer Relationship Manager
  5. ASE Project Manager

 

    Systems Engineer

    BACKGROUND: NCS is a growing innovator, manufacturer, and integrator of a wide range of computing devices for enterprises of all sizes with strong focus in the public sector including the military, Federal agencies, and state/local government.  We transform products from our strategic OEM partners into the final integrated solutions that our customers require.  We also build NCS branded systems to meet our customers’ specific technical, security, or environmental requirements.  We are seeking a Systems Engineer to join our growing team.

    POSITION DESCRIPTION:  The Systems Engineer will be responsible for testing, configuring, and troubleshooting a wide variety of x86 and ARM computers ranging from handheld, tablet, notebook, desktop to workstation and server.  The individual is also responsible for collaborating with customers, NCS colleagues, OEM partners, and other external parties to solve reliability and compatibility issues that arise from time to time. 

    SCHEDULE AND LOCATION:  This position requires full time in-person presence Monday through Friday at our current facility in Gainesville, Virginia.  NCS is also constructing and will be moving to a new facility in Manassas. 

    SPECIAL NOTICE:  The description herein including duties, responsibilities, and required qualifications and experiences characterizes what NCS would require of an individual who has fully grown or matured into the position.  However, as an organization, NCS highly values individuals who possess keen intellect, insatiable curiosity, heathy ambition, and strong entrepreneurship.  If a candidate has a background and foregoing traits that might allow him/her to grow into the position, NCS will be willing to make an investment to train and cultivate the person.  Such individuals are also encouraged to apply.

    DUTIES/RESPONSIBILITIES:

    • Benchmark (performance and functionality) and configure computer software, firmware, and hardware at an advanced level that involves a wide range of technologies including security, network, storage, display, power management, etc.
    • Testing, and troubleshooting of reliability and compatibility problems that involve the full stack of system software, firmware, and hardware
    • Communicate with customers and rely on both internal and third parties’ resources to seek and develop solutions as required.
    • Perform various operating system loads and troubleshooting of Windows and Linux systems.
      • Being able to do various Linux tasks preferred (add drivers, recompile, updates, etc.)
    • Develop documentation relating to installation, troubleshooting, and solution deployment procedures
    • Stay abreast of latest PC technologies and hardware platform through self-learning and formal training
    • Perform ad-hoc system support tasks as required

     

    REQUIRED QUALIFICATIONS/EXPERIENCE/EDUCATION:

    • Experience with loading and configuring current Microsoft Windows client operating systems.
    • Familiarity with Linux operating systems strongly preferred
    • Three to five years’ experience in repairing desktop and laptop computers and using commonly available tools and diagnostics software to do such work
    • Strong enthusiasm for general computer technologies and familiarity with current desktop and laptop technologies and products including processor, memory, storage, and graphics.  In addition, must be familiar with diagnostics, remote access, and benchmarking software applications. 
    • Demonstrable knowledge of the on-line community (web sites, user groups, etc.) where one can look up information or seek help in computer related matters
    • Familiar with Microsoft Office productivity suite
    • Must be able to effectively and professionally communicate orally and in writing.
    • Must possess a “can do”, goal-oriented, and energetic personality with a penchant for solving problems independently.
    • Good time and resource management skills to be able to multi-task
    • High school diploma required
    • Some college education with emphasis on IT, IS, or System Engineering preferred

    Sales Manager, Air Force

    BACKGROUND: NCS is a growing innovator and manufacturer of a wide range of computing devices for enterprises of all sizes. We are seeking an Air Force Sales Manager to develop and grow the sales of our NCS and OEM partner products and solutions into the Air Force (AF) and assigned accounts.

    POSITION RESPONSIBILITIES: We are looking for an energetic and driven Manager to drive sales in our DoD/USAF business and grow within our sales team. This position will be responsible for supporting the sales efforts of the DoD Sales Director and assisting in the development and management of NCS business, including sales, marketing, account management, and relationship building within the USAF. The individual appointed to this position will report to the DoD Sales Director.

    DUTIES/RESPONSIBILITIES:

    • Develop a cohesive, proactive work environment with the DoD Sales Director, Sales Operations Coordinator (SOC), NCS Bid Desk, and Product Management Teams to advance the NCS goal of providing best-in-class solutions to the Air Force.
    • Help identify, qualify, and close sales opportunities within the Air Force community. Provide timely responses to all requests for quote (RFQs), requests for information (RFIs), bid desk RFQs, and Air Force contracts that include GSA/USAF 2GIT and USAF CCS-3.
    • For each emerging opportunity, quickly identify the Vendor partners that NCS must enlist to develop the solutions and register the opportunity with them as soon as possible for privileged pricing.
    • Work closely with our Vendor partners, NCS functional staff, and customers to understand lead times, order management, and provide order support as needed. This includes, but is not limited to, tracking of all orders and providing feedback to customers on status, order entry during periods of high order volumes, and participating in weekly team calls to discuss won, lost, and open opportunities.
    • Expand familiarization with Air Force accounts in order to create opportunities by leveraging existing NCS and Vendor partner solutions. Develop and utilize your understanding of current market trends and new technologies to assess how NCS offered solutions can benefit the Air Force end user while proactively market new and current NCS offered solutions to existing and new Air Force customers.
    • Working closely with the internal NCS resources, such as Proposal and Product Managers on relevant AF business by managing NCS’ relationship with the potential customers and business partners as necessary and appropriate.
    • Understand all the specific details of the customer requirements. Work closely with the DoD Sales Director, Bid Desk, Product Management, and Program Manager to fully take advantage of all support systems in place. Analyze win potential percentages, resources, and strategies to maximize revenue and margins.
    • Work with Sales team to maintain a qualified opportunity pipeline for customer accounts within Salesforce.com.
    • Meet face-to-face with customers and attend regional trade shows when logical for the business case. Encourage and coordinate customer visits for the DoD Sales Director. Communicate and coordinate with Production, Product Management, and the Executive team to create a positive customer visit experience while showcasing NCS capabilities.
    • Foster an environment of teamwork, business development, and excitement that carries over to the customer. Work with your team to develop a plan that promotes self-improvement, career advancement, and aligns with the NCS mission.

    REQUIRED QUALIFICATIONS/EXPERIENCE:

    • Minimum 3 years’ experience selling products and solutions to the U.S. Government (preferably to Air Force and other DoD clients)
    • Strong familiarity with USAF contract vehicles to include 2GIT, CCS-3, and EITaaS.
    • Able to demonstrate a successful track record in sales
    • Strong work ethic and ability to multi-task on a sustained basis
    • Strong analytical skills and must possess the ability to separate “the wheat from the chaff” efficiently in determining when and where to focus one’s own and corporate resources
    • Thoroughly familiar with sales practices employed in the computer hardware industry
    • Must be totally customer/market focused
    • Must have knowledge and experience with the Government/DOD procurement practices
    • Excellent presentation and interpersonal networking skills
    • Strong written/oral communication and negotiating skills

    DESIRED QUALIFICATIONS/EXPERIENCE:

    • Bachelor’s degree in business, marketing, science, or engineering
    • Desktop VDI experience or exposure strongly desired
    • Valid Secret security clearance

    Manufacturing Engineering Technician

    NCS is a manufacturer of custom and custom configured desktop and notebook computers, servers, and internet appliances. Opening for a Manufacturing Engineering Technician to build and document the First Article units and troubleshoot/resolve technical issues prior to release to production line.

    Must be either a citizen or green card holder. ITAR complying building.

    Responsibilities:

    • Review First Article Bill of Materials.
    • Assemble Notebooks, Desktops and Servers based on experience and best practices.
    • Install various operating systems and drivers as necessary.
    • Validate the load and proper function of the Operating System.
    • Complete burn-in testing as needed.
    • Resolve technical issues – as relates to fit, form or function.
    • Generate all necessary documentation for each first article computer or server.
      • Provide Assembly, Initial and Final test documentation for the assembly line.
      • Provide packing instructions as necessary.
    • Work with personnel outside of your group to resolve build issues.
    • Build and Integrate Rack Solutions based on custom drawings and specifications.
    • Provide technical assistance as needed.

    Qualifications and Experience:

    • Knowledge and background in computer assembly and troubleshooting.
    • Attention to detail.
    • Excellent written and verbal communication skills.
    • Ability to manage multiple tasks to meet various deadlines.
    • Knowledge of Microsoft Office Suite (Word, PowerPoint, Outlook)
    • Able to utilize hand tools or electric screw drivers in the course of daily activities.
    • Should be able to lift 40Lbs without any assistance and provide assistance for heavier & larger loads.
    • Cooperative team spirit and positive attitude toward fellow employees.

    ASE Customer Relationship Manager

     

    Responsibilities:

    • Primary point of contact for day-to-day interaction with assigned ASE customer accounts
    • Customer order entry
    • Tracking orders through build and fulfillment
    • Track new project / product activities and schedules for assigned ASE customers
    • Engage internal and external resources to keep projects and orders on schedule
    • Coordinate and attend recurring customer meetings, including developing agendas and assigning and tracking action items
    • Obtain (guide /create) forecast from customers
    • Develop initial quotations for products / opportunities which are based on “standard platforms”
    • Prepare and present final quotations to customer
    • Assist Business Development with logistics regarding assigned ASE customers’ opportunities and orders
    • Assist Business Development with follow through on new opportunities

    Qualifications and Experience:

    • Strong interpersonal skills
    • Excellent attention to detail
    • Excellent written and verbal communication skills
    • Ability to think strategically and analytically
    • Ability to manage multiple tasks to meet various deadlines
    • Must be able to develop and execute a vision for the job
    • Demonstrable enthusiasm for new technologies
    • BA / BS degree and 3-5 years of applicable experience (Sales / Manufacturing / Customer Service) preferred
    • Familiarity with MS Office, QuoteWerks, SAP, SalesForce.com a plus

     

    ASE Project Manager

    This position provides organizational and operational support to NCS’s ASE Program Management Team by managing all elements of design and logistics projects to meet customer requirements within budget, in scope, and on time.

    Key Responsibilities

    • Engage customer to capture / develop project requirements including
    • Package / present / manage requirements within both NCS and sub-contractors
    • Develop project scope, budget, and schedule including formal Statements of Work
    • Partner with ASE Program Management and Sales Teams to develop quotations for customers, as needed
    • Partner with ASE Program Management Team to present proposed solutions to the customer
    • Obtain quotations for sub-contractor design and fabrication efforts, as needed
    • Manage all efforts related to project scope, budget, and schedule from inception through customer acceptance
    • Engage partners and customers as the primary point of contact for projects

    Key Requirements

    • 3 to 5 years of related and progressive experience in Project Management is required.
    • Prior experience in design and / or logistics project management is desired, but not required.
    • Bachelor’s degree or equivalent experience in a related field desired but not required.
    • Strong organizational skills
    • Strong leadership skills
    • Strong communication skills
    • Must have high-energy work ethic and be available to work non-standard hours on occasion

     

    NCS is an Equal Opportunity Employer. NCS provides a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital states or disability.​

    NCS Technologies is an Affirmative Action Employer who values cultural diversity in the workplace. M/F/D/V

    Only principals need apply.

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