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Careers at NCS

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Mail:

Norma Huntington
Human Resources
NCS Technologies, Inc.
7669 Limestone Drive
Gainesville, VA 20155-4038

Email:

NCS Human Resource

FAX:

703-743-8659

 

The following positions are available (details below):

Senior Proposal Manager, Software Engineering Manager, and Customer Service Help Desk Specialist

Senior Proposal Manager

Background: NCS is a growing manufacturer of a range of computing devices and valued-added reseller serving the Federal government as well as small and large enterprises. We are seeking an experienced Senior Proposal Manager to lead Federal proposal analysis and development.

Position Responsibilities:

  • Uncover opportunities by all means available including third-party and government-operated business opportunity research/advertisement portals, personal networking, sales calls, tradeshows, etc.
  • Research and build a business case for each opportunity that is congruent and compatible with NCS’ existing business model. If the business model must be modified to pursue the opportunity, advocate such changes with management and obtain approval for implementation.
  • Analyze each opportunity, acquire as quickly as possible a detailed understanding of the procurement strategy and advocate with customers to minimize our risks and disadvantages and maximize our probability of winning.
  • Form partnerships and teaming arrangements with other firms to enable NCS to compete successfully on each opportunity.
  • Track future opportunities.
  • Monitor bid boards, including FBO, GSA eBuy, FedBid, and SLED sites, for potential opportunities.
  • Read and analyze RFPs.
  • Develop questions in response to RFPs.
  • Conduct and participate in meetings with internal resources, customers, and partners to create winning proposals.
  • Develop and formalize a winning strategy for each opportunity.
  • Develop outline and schedule including project milestones.
  • Fully convey the winning strategies to other members of the proposal teams.
  • Ensure that the winning strategies are properly translated into and reflected throughout our proposals.
  • Assign writing and editing responsibilities.
  • Serve as the Point of Contact between company and the Government.
  • Coordinate inputs from various groups (Sales, Product Management, Engineering, Purchasing, etc.).
  • Lead status and review meetings.
  • Write and edit proposal sections.
  • Complete proposal-specific Government forms (i.e. SF1449, SF30, Reps & Certs, W-9, etc.).
  • Create the final proposal documents, both electronic and hard copy versions.
  • Request and attend debriefings.
  • Participate in metrics collection and analysis.
  • Maintain the company’s Bid Repository.

Qualifications: To carry out his/her duties and responsibilities, the individual must possess the following qualifications and personality attributes.

  • Minimum of 5 years of Proposal Development/Management.
  • High English language proficiency, both spoken and written.
  • Must have sufficient knowledge of the FAR/DFAR and Government/DOD procurement practices.
  • Knowledge of Government Contracting, specifically Requests for Proposals.
  • Experience with IT product delivery acquisitions.
  • Must be extremely detailed oriented.
  • Strong work ethic and ability to multi-task on a sustained basis.
  • Strong interpersonal networking skills and able to build relationships with individuals with diverse personalities.
  • Persistent, patient and relentless in pursuing opportunities.
  • Strong analytical skills and must possess the ability to separate "the wheat from the chaff" efficiently in determining when and where to focus resources.
  • At least 5 years of experience with Word, Excel, and PDF editing.
  • Familiar with creation and editing of graphics, such as flowcharts.
  • Ability to work in high-stress, deadline-driven environment.
  • Formal proposal management training desired (i.e. Shipley).

Compensation:

  • Commensurate with experience and abilities.

NCS Technologies, Inc. provides a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability

 

Software Engineering Manager

Background: NCS is a growing innovator, manufacturer, and integrator of a wide range of computing devices for enterprises of all sizes.  We are developing the next generation of remote display technologies and products that are targeting the VDI and game streaming markets.  We are seeking a Software Engineering Manager (SEM) to assemble and lead a team of software engineers to execute the foregoing efforts.

Position Description: The Software Engineering Manager will be responsible for spearheading a team  which will develop software solutions for the implementation of our innovative technologies into products for sale to enterprises.  The SEM will be required to actively participate in software coding while also tasking team members with projects and managing their efforts. .           

  • Manage a small team of Software Development Engineers in the development of the new products that incorporate both hardware and software elements.   
  • Determine the most efficient and cost-effective methods to implement the required software solutions and carry out such methods with team members to complete projects within the shortest amount of time possible to reduce time to market.
  • Analyze levels of effort needed to complete complex software projects and make scheduling and staffing recommendations to meet established deadlines. 
  • Ensure software code is properly developed, tested, archived, and delivered/deployed using modern Application Lifecycle Management methodologies.

DUTIES/RESPONSIBILITIES:  This position will be responsible for cultivating and growing relationships with responsible officials at various Federal civilian agencies by maintaining steady interaction and working with them regularly to uncover, capture, and manage sales opportunities for portfolio products and solutions. The individual appointed to this position will report to the Director of Federal Civilian Sales.

  • Manage a small team of Software Development Engineers in the development of the new products that incorporate both hardware and software elements.   
  • Determine the most efficient and cost-effective methods to implement the required software solutions and carry out such methods with team members to complete projects within the shortest amount of time possible to reduce time to market.
  • Analyze levels of effort needed to complete complex software projects and make scheduling and staffing recommendations to meet established deadlines. 
  • Ensure software code is properly developed, tested, archived, and delivered/deployed using modern Application Lifecycle Management methodologies.

QUALIFICATIONS/EXPERIENCE: 

  • Minimum of Bachelor’s Degree in Computer Science or Electrical Engineering
  • Entrepreneurial in thinking, outlook, and problem solving
  • Strong work ethic and ability to multi-task on a sustained basis
  • Familiar with various microcontrollers (TI’s, Microchip’s, etc.) and the embedded ARM architecture
  • Strong analytical skills and ability to separate “wheat from chaff” in the solving of challenging technical issues independently and quickly
  • At least 2 years of experience in open-source software development projects, especially Linux-related ones
  • Experienced in managing software development projects using modern Application Lifecycle Management methodologies such as Agile and DevSecOps
  • Familiar with software version control systems, especially GIT (local & cloud)
  • Excellent communication skills in English, including both writing and speaking
  • Experienced in Linux kernel customization and device driver development (Linux container & PCIe)
  • Familiar with hypervisor developments (KVM)
  • Expert in C/C++ and familiar with Go programming
  • Experienced in networking programming & analysis, especially for low latency
  • Familiar with cloud-based development platforms such as Amazon Web Services, Azure, and the Google Cloud Platform.
  • Familiar with FPGA development (VHDL & Verilog, Quartus, ModelSim)
  • Familiar with Virtual Desktop Infrastructure
  • Familiar with Online Gaming development
  • Knowledge of web technologies such as Javascript, HTTP, and PhP is an asset

 

Customer Service Help Desk Specialist

Pay Range: $33,000 to $40,000 annually. Travel mileage expense reimbursement. Annual review with percentage-based raises based on performance.

Position Responsibilites: Candidate will provide customer support via phone and email.  Candidate will be responsible for overseeing the issuing and returns of parts to and from the customer.  This position will be responsible for complete call closure and customer satisfaction.  Candidate may schedule and deploy field support agents to meet the customer’s SLA’s and expectations and effectively communicate potential issues to the Help Desk Supervisor or Director of Service and Support.  Candidate will provide detailed reporting of potential systemic issues to ensure they are escalated to the proper personnel for resolution and changes to manufacturing. 

Required Qualifications/Experience/Education:

  • Applicant must possess United States Citizenship and be able to pass a criminal background check.
  • High school diploma required.  Some college with emphasis on IT or IS preferred.
  • Basic understanding of computer hardware.  Previous hands on experience with PCs required.
  • A+ certification or the ability to obtain required.

  • Competent or expert proficiency with x86 computer hardware technologies and Microsoft Windows and Linux.
  • Proven experience with customer relationship management.
  • Excellent written and verbal communication skills.
  • Demonstrated knowledge of Internet and call center technologies.
  • Experience with 3rd-party support services.
  • Strong work ethic; uses time productively to accomplish work goals.
  • Committed to meeting quality standards.
  • Professional appearance and attitude.

NCS Technologies, Inc. provides a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital states or disability

 

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