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Careers at NCS

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Mail:

Norma Huntington
Human Resources
NCS Technologies, Inc.
7669 Limestone Drive
Gainesville, VA 20155-4038

Email: NCS Human Resource

FAX: 703-743-8659

 

The following positions are available (details below):

  1. Accounts Receivable Specialist
  2. Senior Contract & Program Manager
  3. GWAC Bid Desk Manager
  4. Project Manager, CES
  5. Rugged Mission Systems Solutions Architect
  6. Project Manager, Appliance & Server Engineering
  7. Manager, Federal, State, Local & Education Sales
  8. Business Analyst

Accounts Receivable Specialist

POSITION DESCRIPTION:  

NCS Technologies, a $250+ million manufacturer, integrator and reseller of custom desktop, notebook and server computers, and 3D printing house established in 1996, is seeking a qualified applicant to assist in our accounts receivable process. The focus of this position will be on invoicing, primarily on Government contracts, but collections will also be a key responsibility. The ideal candidate will possess strong analytical and research skills, the ability to handle multiple assignments simultaneously, be highly motivated and attentive to details,  and have excellent organizational, written (primarily email), verbal (primarily telephone), and interpersonal skills. This position will report to the Accounts Receivable Manager.

DUTIES/RESPONSIBILITIES:

  • Reviewing various types of contracts, and preparing and submitting invoices in accordance with their unique requirements.  Obtaining proof of deliveries from the common carriers and submitting them with the invoices is required in most instances
  • Working with Government payment systems such as Wide Area Work Flow (WAWF)
  • Following up to ensure prompt payment on both Government and commercial accounts receivable invoices
  • Collecting payment in accordance with the specific instructions on different Government contracts or commercial terms as applicable
  • Accurately predicting when payments will come in
  • Backup the A/R Manager on the issuance and maintenance of credit terms to commercial customers including interaction with our receivables insurance company
  • Backup the A/R Manager Maintaining the company’s merchant credit card system and charging customer credit cards (Government purchasing cards, business cards and individual cards) as appropriate
  • Reporting on A/R status weekly to management
  • Other duties as assigned by the A/R Manager

QUALIFICATIONS/EXPERIENCE:

  • Working knowledge of SAP Business One is preferred; ability to quickly learn the idiosyncrasies of SAP Business One if not already acquainted with it
  • 3 years’ prior experience A/R invoicing and collections ideally on Government contracts
  • Fluency in English
  • Excellent written and verbal communications skills
  • Strong interpersonal skills; ability to be polite yet firm
  • Ability to manage multiple projects to completion with sound business judgment
  • Effective research, analytical and problem solving skills
  • Microsoft Excel and Outlook proficiency
  • Result-oriented, self-starter, self-motivated, and self-disciplined
  • Keen eye for detail
  • Ability to work in the office for at least the first month of employment
  • Working from home is likely at least part time thereafter although periodic if not daily trips to the office to retrieve documents may be required

COMPENSATION & BENEFITS:

  • Commensurate with experience and abilities
  • Standard benefits included:  Vacation/sick leave, 401k, choice of two different medical insurance plans, dental insurance and short & long term disability insurance

 

Senior Contract & Program Manager

POSITION DESCRIPTION:  

The S&PM will be responsible for accepting and managing all binding agreements, MOUs, contracts, and sub-contracts on behalf of NCS.  Once a contract is established, individual appointed to this position will be responsible for managing its entire lifecycle, from award or signing until final disposition.  For large contracts that require a formal program management team, the SC&PM will either directly serve as a Program Manager or manage others in such positions to amalgamate resources from the different elements in the company to serve the customer.  This position will report to the Vice President, Strategic Initiatives.

DUTIES/RESPONSIBILITIES:

  • Issue, receive, review, edit/modify, negotiate, accept, manage, archive, and dispose NDAs, MOUs, Teaming Agreements, Contracts, and Sub-contracts to facilitate NCS business transactions with OEMs, partners, and customers
  • Manage contracts including preparing and submitting technical refresh or substitution proposals, exercising options, coordinating the compilation and submission of reports, attending meetings & conferences, managing NCS’ compliance with contract requirements, etc. 
  • Negotiate contract pricing and terms & conditions with OEMs, partners, and customers with assistance from product managers
  • Calculate, ensure accuracy, and submit for payments fees that NCS is required to pay for sales under certain GWAC contracts such as GSA, SEWP, etc.
  • Serve as the NCS audit coordinator to respond to Government agencies seeking to verify and validate sales & performance data, industrial funding fees, contractual compliance metrics, etc.
  • Work with, assist, and provide performance data to partners of certain socio-economic Federal reseller partners for them to maintain and manage their prime contracts with the government
  • Serve as the “go to” person for FAR/DFAR, how to interpret them, and how best to use them to protect and promote NCS’ interest
  • Assist the proposal development team with write-ups addressing contractual matters such as for past performance, contract & program execution methodologies, business management, FAR/DFAR, regulatory compliance, etc.
  • Develop implementation plans for all functional elements within the company to perform their assigned roles and amalgamate their efforts toward successful administration and execution of each contract
  • When necessary, set up program management teams of functional managers and specialists and/or serve as Program Manager to oversee and coordinate on-going deliveries of products and services under contracts, maintain relationship with customers and other stakeholders, ensure NCS’ fulfillment of our obligations, and position the company for the future competition.

QUALIFICATIONS/EXPERIENCE:

  • Minimum of Bachelor of Arts or Science in business administration & management, science, or humanity
  • Must possess a self-starter, entrepreneurial, “can do”, and energetic personality
  • Keen understanding of FAR & DFAR and appreciation for their requirements on and relevance to Federal contracts and must be able to navigate these two bodies of regulations to research issues in depth
  • Intimately familiar with numerous Federal GWAC vehicles such as GSA, SEWP, NIH-CIO, etc. in terms of how they are managed, how end customers rely on them for the acquisition of IT products and services, how competitions among contract holders are conducted, etc.
  • Keen sense of situational awareness in perceiving the various internal and external factors such as human relationship & resources, budgetary constraints, information resources, unrealistic timelines, etc. that might impact NCS’ contractual performance or compliance
  • Minimum of five years of experience in managing and delivering on Federal and state/local contracts 
  • A general understanding of the marketplace for computer & peripheral products and services, its OEM and integrator/reseller landscape, and overall competitiveness
  • Willing and able to travel occasionally by car, commercial airlines, and other means when appropriate
  • Must be able to maintain a suitable working environment at place of residence to project a professional image in on-line meetings with other parties
  • Strong writing skills and ability to effectively and professionally communicate orally
  • Intermediate skills with office automation applications such as MS Outlook, Excel, Word, PowerPoint and U.S. Government contract portals
  • Secret clearance is strongly preferred but must otherwise be able to obtain such clearance when required

 

GWAC Bid Desk Manager

BACKGROUND:  NCS is a growing innovator, manufacturer, and integrator of a wide range of computing devices for enterprises of all sizes.  We transform products from our strategic OEM partners into the final integrated solutions that our customers require and desire.  We also build NCS branded systems to meet our customers’ specific technical, security, or environmental requirements.  NCS currently holds multiple Government-wide Acquisition Contracts (GWAC) (e.g. NASA SEWP, GSA (USAF) 2GIT, Army ADMC-3, GSA MAS), and we are continuing to add new GWACs to our portfolio of contracts.   The GWAC Bid Desk manages and drives the collection, dissemination, and review of GWAC sourced opportunities within NCS, streamlining and managing the identification, review, and bid/no-bid decision process for each opportunity.  We are seeking a GWAC Bid Desk Manager to build a centralized capability to consolidate the pursuit of all opportunities that heretofore been largely decentralized among the

POSITION DESCRIPTION:  

The GWAC Bid Desk Manager (GWAC BDM) works to capture and review for relevance all opportunities from GWAC-specific and general portals such as Unison, FedConnect, SAM.gov, and subscription-based services such as GovWin.  The GWAC BDM will lead the overall bid management process from identifying suitable opportunities to closing them and analyzing their outcomes.  This position requires discipline, diligence, and attention to details.  The successful candidate, possessing initiative and strong creativity, drives continual process improvement to achieve the ultimate goal of enlarging the number of biddable opportunities and increasing the win ratio.  This position will be a member of the Client and Enterprise Systems (CES) Group and report to the Vice President, CES.

DUTIES/RESPONSIBILITIES:

  • Manage the day-to-day operations of capturing, tabulating, reviewing, and disseminating GWAC bid opportunities internally including those released on NASA SEWP, GSA (USAF) 2GIT, Army ADMC-3, and other contracts, portals, and opportunity consolidation sites.
  • Identify opportunities that require comprehensive proposal responses necessitating concerted efforts from multiple functional groups within the company, transfer those opportunities to the Proposal team, and continue to provide any assistance they might need throughout the process.
  • For opportunities suitable for pursuit by the CES Group alone, assist and provide support for bid/no bid decisions.
  • Distribute the foregoing opportunities to relevant stakeholders for bid preparation and submission, record them, monitor them, and compile and analyze win/loss statistics reports. 
  • Develop close working relationships with the Outside Sales personnel and Customer Relationship Managers (CRM) within CES, and other groups in the company such Proposal, Sales Services, Strategic Relationships, and Product Management Teams to Identify and prioritize high value opportunities and ensure that they are properly reviewed by the responsible decision makers.
  • Support the development and subsequent operation of a Bid Desk Review Board by defining, preparing, and presenting various metrics reports that are relevant for the monitor and evaluation of performance, resource allocation, and process improvement.
  • Coordinate, develop, maintain and continually improve operational processes and procedures for the Bid Desk consistent with the requirements of the NCS Integrated Management System (IMS).
  • Work directly with sales colleagues to find and maintain watch for specific opportunities from targeted agencies.
  • Conduct after action reviews with sales teams and management to identify, analyze, and disseminate lessons learned to drive continual process improvement.
  • Infuse the Bid Desk with enthusiasm, creativity, and energy to enable it to radiate the optimistic and positive outlook essential for beating the competition.

QUALIFICATIONS/EXPERIENCE:

  • Demonstrable experience managing similarly structured opportunity tracking and review processes using databases, spreadsheets, or other tools.
  • Strong familiarity with the FAR/DFAR and Government/DOD acquisition practices specifically including well-known GWACs for IT hardware.
  • Thorough knowledge of the IT integrator/reseller market including major OEMs/vendors/distributors and its competitive landscape.
  • Possess a “hands-on” and “ready to roll up one’s sleeves” attitude.
  • Must be detail oriented, diligent, and able to work at a computer/desk for prolonged periods on a sustained basis.
  • Have the basic business and technical acumen to determine if a potential opportunity is congruent with NCS’ business and familiarity with basic technical specifications of end user devices, servers, printers, and 3D printers.
  • Must be entrepreneurial, resourceful, and creative in thinking and general outlook.
  • Strong interpersonal networking skills to build relationships with individuals with diverse personalities and cultural backgrounds.
  • Strong analytical and “connecting-the-dots” skills along with the ability to separate “the wheat from the chaff” efficiently in determining when and where to focus one’s own and corporate resources.
  • Possess strong work ethic and ability to multi-task on a sustained basis.
  • Project an image (through demeanor, dress, verbal and written communication, etc.) that warrants respect and deference from others.
  • Strong presentation and communication skills; ability to effectively communicate with and present information to upper management.
  • Proficient with MS Office Suite, especially Excel, and databases (such as Access or other similar database products that may be deployed as tools for the operation of the Bid Desk).
  • Responsive and attentive to customers, colleagues, and partners’ inquiries and requirements.

 

Project Manager Sales CES

BACKGROUND

NCS is a growing innovator, manufacturer, and integrator of a wide range of computing devices for enterprises of all sizes. We are seeking s Project Manager to help expand our project management team within the CES business unit.  The individual appointed to this position will report to the Director of Project Management..

DUTIES/RESPONSIBILITIES:

  • Determine project scope, timeline, risks, and deliverables for assigned projects
  • Manage entire project lifecycle and be accountable for overall project success
  • Execute project work plans and provide input as appropriate to meet changing needs and requirements
  • Execute day-to-day operational aspects of a project and scope
  • Track and report on project progress
  • Collaborate with all cross functional teams to achieve a successful project outcome including the reservation of production capacity to support the project.
  • Assist CRMs and engage with vendors as necessary in the planning, scheduling, tracking, and timely delivery of customer orders associated with the projects in which engaged.
  • Ability to prioritize and react rapidly to short suspense deadlines
  • Prepare project status and ad-hoc reports as needed for customer and management
  • Identify, analyze, mitigate, and monitor risks on project and escalate as needed
  • Serve as primary escalation point and owning escalated issues through resolution
  • Facilitate team and customer meetings
  • Communicate relevant project information to management
  • Resolve and/or escalate changes that increase risks which could impact schedule, cost, and scope in a timely fashion.
  • Assist in identification of ideas on the improvement of various departmental and program wide processes.
  • Ability to communicate difficult/sensitive information tactfully
  • Acknowledge and appreciate each team member's contributions
  • Lead, motivate, manage and support assigned team members to ensure adherence to process and procedures and to maximize contribution to effectiveness and efficiency.
  • Effectively communicate with each team member utilizing to his/her fullest potential
  • Mitigate team conflict and communication problems
  • Conduct post project evaluation and document lessons learned

QUALIFICATIONS/EXPERIENCE:

  • 3 to 5 years of related and progressive experience in Project Management
  • Proven record of success in managing large, complex projects end to end
  • Experience within Federal Government IT space preferred
  • Understanding of the Project Management Institute (PMI) framework
  • Working knowledge of Microsoft Office Suite and Excel a must
  • Knowledge of Microsoft Project and SAP helpful
  • Professional demeanor in appearance and conduct
  • Self-starter, highly motivated, disciplined, and able to work independently, and within a team environment, with minimal supervision
  • Strong written and verbal communication skills to coordinate with team members and management
  • Analytical and problem-solving skills to handle any issues that occur during project completion
  • Excellent organizational skills and strong attention to detail
  • Ability to multi-task and prioritize deadlines for multiple projects simultaneously
  • Regular and reliable attendance
  • High-energy work ethic and willing to work additional hours during high volume periods of business
  • Other duties as assigned

Compensation:

  • Commensurate with experience

 

Rugged Missions Systems Solutions Architect

BACKGROUND:  

NCS is a growing innovator and manufacturer of a wide range of computing devices for commercial and government enterprises of all sizes.  We are seeking a Solutions Architect to join our existing NCS Rugged Mission Systems (RMS) Business Development team targeted at the DoD Mission Systems segment. Additionally, this role would also serve as a Pre-Sales Technical Resource supporting NCS’s more traditional ASE Commercial Sales Reps, on a case-by-case basis.

SCOPE:

The individual appointed to this position will assume a customer facing technical role to work in concert with Business Development (BD) and Sales colleagues to the discover, capture, and close business opportunities to attain goals defined by the Vice President of ASE.  As a high-level technical sales professional, customer presentation will be a key part of the SA’s role, both in person and on-line. Additionally, this role is expected to be the primary technical resource for the development of whitepapers, statements of work, and other relevant parts of NCS’ responses to customers’ RFP’s and RFI’s.  The SA will work closely with Business Development to develop and execute strategic and tactical go-to-market sales activities to close opportunities that deliver NCS products and services to potential customers including DoD Prime Contractor System Integrators (SIs) and their end-user organizations (mostly in the military), commercial OEMs (Original Equipment Manufacturers), ISVs (Independent Software Vendors), and Solution Providers where appropriate.

NEW SALES OPPORTUNITIES:

The SA will work with the ASE team to develop leads and engage with prospective customers to determine if leads are viable for further pursuit.   The SA will also assume the technical leadership position in the development of initial customer product requirements and specifications, working with Business Development, Project, Program, and Products Management and Engineering as necessary and appropriate.  Upon completion and acceptance of the First Article of a new customer’s product, the BD/SA team will work to transition the day-to-day order processing and fulfillment to the Program Management or Customer Relationship Management (CRM) team as appropriate.  However, the SA will continue to stay engaged at the guidance of BD, to further develop the account including managing and growing relationships with key personnel, enhancing the customer’s perception of NCS and our standing, and find opportunities to expand NCS business within the customer. 

EXISTING CUSTOMER BUSINESS:

When assigned to assist with an existing ASE customer account, the SA is expected to quickly develop an understanding of their business model, roles of key personnel and assessment of our relationship with them, NCS’ standing and performance, and how we can better serve the customer.  The SA then assists the existing customer facing team primarily in a Pre-Sales technical capacity as desired and appropriate.

In addition to the tasks that will need to be executed to bring on a new customer or enhance business with an existing one, the SA will also be responsible for:

  • Becoming familiar with the solution offerings of ASE customers and target markets in order to better analyze ASE customers’ hardware requirements and make intelligent recommendations in concert with Product Management. 
  • Briefing customers on NCS’ capabilities & service offerings
  • With the help of the CRM and Project Manager, establish agreements with ASE Customers as necessary, such as: Mutual-Non-Disclosure Agreements (MNDA), Manufacturing and Services Agreement; and for specific custom product development opportunities; Statements of Work (SOW) & whitepapers. 
  • Collaborating with CRM, BD, Project, and Products Management colleagues as necessary, to provide price quotations in response to customer requests.
  • Assist the Program Manager or CRM as necessary in the escalation of the planning, scheduling, tracking, and timely delivery of customer orders.
  • Coordinating with other groups within the company to provide customers with pre- and post-sales support as needed.
  • Providing feedback to management and/or teammates on customer requirements, concerns, or competitive issues.

OTHER REQUIREMENTS:

  • The SA may be required to travel as often as one week per month.
  • The SA must be able to maintain a positive demeanor during stressful and demanding situations with seemingly conflicting priorities.
  • The SA must be willing to work additional hours during high volume periods of business, especially at the end of each calendar quarter.

 

DUTIES/RESPONSIBILITIES:

  • Issue, receive, review, edit/modify, negotiate, accept, manage, archive, and dispose NDAs, MOUs, Teaming Agreements, Contracts, and Sub-contracts to facilitate NCS business transactions with OEMs, partners, and customers
  • Manage contracts including preparing and submitting technical refresh or substitution proposals, exercising options, coordinating the compilation and submission of reports, attending meetings & conferences, managing NCS’ compliance with contract requirements, etc. 
  • Negotiate contract pricing and terms & conditions with OEMs, partners, and customers with assistance from product managers
  • Calculate, ensure accuracy, and submit for payments fees that NCS is required to pay for sales under certain GWAC contracts such as GSA, SEWP, etc.
  • Serve as the NCS audit coordinator to respond to Government agencies seeking to verify and validate sales & performance data, industrial funding fees, contractual compliance metrics, etc.
  • Work with, assist, and provide performance data to partners of certain socio-economic Federal reseller partners for them to maintain and manage their prime contracts with the government
  • Serve as the “go to” person for FAR/DFAR, how to interpret them, and how best to use them to protect and promote NCS’ interest
  • Assist the proposal development team with write-ups addressing contractual matters such as for past performance, contract & program execution methodologies, business management, FAR/DFAR, regulatory compliance, etc.
  • Develop implementation plans for all functional elements within the company to perform their assigned roles and amalgamate their efforts toward successful administration and execution of each contract
  • When necessary, set up program management teams of functional managers and specialists and/or serve as Program Manager to oversee and coordinate on-going deliveries of products and services under contracts, maintain relationship with customers and other stakeholders, ensure NCS’ fulfillment of our obligations, and position the company for the future competition.

QUALIFICATIONS/EXPERIENCE:

  • A Bachelor’s degree in Engineering or Science, with a focus in computer technologies is required. An Associates’ degree in a technical field with experience in the Rugged Server segment may be acceptable.  Additionally, a Master’s degree in either Business or Management is desirable.
  • Conversational knowledge of x86 server computing, storage, networking, cybersecurity, virtualization, and cloud-oriented technologies.
  • Knowledge of and experience with the U.S. military market developed from being a veteran and/or contractor strongly desired.
  • Experience in the OEM (Original Equipment Manufacturer) environment involving designing/manufacturing systems for other corporate entities plus performing services such as order fulfillment, logistics management, warranty maintenance, etc.
  • Outgoing and comfortable in both business and social setting but at the same time able to sustain concentration of attention to achieve specific goals and objectives
  • Professional demeanor in appearance and conduct
  • Self-starter, entrepreneurial, well-motivated, disciplined, and able to work independently and self-sufficiently to close sale opportunities, but also as a team player who can exercise good judgment as to when to ask for help and when to lend a hand to others.  
  • Communicative with both customers and colleagues to advance common goals
  • Excellent verbal and writing communication skills – crisp and clear in intentions and requirements
  • An “active listener” who is capable of thinking quickly on his/her feet, and anticipating/ responding to customer objections.
  • Detail oriented, thorough, and not prone to “making assumptions”
  • Dependable and willing to take ownership of matters through successful completion
  • A person of his/her word - able to make and meet commitments reliably
  • Able to think creatively and willing examine/question past practices before applying them to solve current problems/issues
  • Able to “connect the dots” between events and matters that may appear unrelated/unconnected to others.
  • Must be able to maintain a suitable working environment at place of residence to project a professional image in on-line meetings with other parties

 

Project Manager, Appliance & Server Engineering

BACKGROUND

This position provides organizational and operational support to the Appliance & Server Engineering Sales Operations team by managing all elements of design and logistics projects to meet customer requirements within budget, in scope, and on time.

DUTIES/RESPONSIBILITIES:

  • Engage customer to capture / develop project requirements.
  • Package / present / manage requirements within NCS and sub-contractors
  • Develop project scope, budget, and schedule including formal Statements of Work
  • Partner with ASE Sales Team to develop quotations for customers
  • Partner with ASE Sales Team to present proposed solution to the customer
  • Obtain quotations for sub-contractor design and fabrication efforts
  • Manage project scope, budget, and schedule from inception through customer acceptance

KEY REQUIREMENTS:

  • 3 to 5 years of related and progressive experience in Project Management is required.
  • Prior experience in design and / or logistics project management is desired, but not required.
  • Bachelor’s degree or equivalent experience in a related field desired but not required.
  • Strong organizational skills
  • Strong leadership skills
  • Strong communication skills
  • Must have high-energy work ethic and be available to work non-standard hours on occasion

 

Business Analyst

BACKGROUND

NCS Technologies is seeking a Business Analyst to support several in-house software development projects on a full-time basis. Candidate will work with users and peers on various projects from inception to completion, based on project objectives and ongoing activities. 

Permanent status or citizenship is required. NCS will not sponsor candidates for work visa.

DUTIES/RESPONSIBILITIES:

  • Communicate and collaborate with stakeholders, gather functional requirements and distinguish user requests from the underlying true needs
  • Critically evaluate information gathered, decompose high-level information into details, and abstract up from low-level information to a general understanding
  • Write comprehensive Functional Requirements documents, application Release Notes and software User Guides
  • Gain a thorough understanding of the concepts and business processes required for developing and maintaining various internal systems and custom applications
  • Provide functional support through development, testing and implementation of updates and enhancements
  • Document test cases, and perform end-to-end testing
  • Provide production support as needed based on trouble tickets from users
  • Analyze data for business insights/decisions
  • Analyze the design of internal systems in order to provide recommendations for improving business processes and systems
  • Support multiple initiatives simultaneously

KEY REQUIREMENTS:

  • Bachelor’s Degree is required; degree in a related field is a plus
  • Exceptional logical, analytical and conceptual thinking skills
  • Strong documentation skills; candidate must pass a writing test prior to being hired
  • Ability to work closely with stakeholders in order to interpret business needs and translate them into application and operational requirements
  • 3 to 5 years’ experience in business analysis is required
  • Thorough understanding of software development life-cycle, relational databases and system design is strongly preferred
  • Competency in Microsoft office suites
  • Experience creating detailed reports and giving presentations is a plus
  • Hands-on experience in programming and/or working knowledge of database queries is a plus
  • Experience working with ERP systems and knowledge of accounting principles is a plus

 

We are an Equal Opportunity Employer.  We do not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation or national origin.

Only principals need apply.

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