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Advance System Exchange


For this warranty option, “hot” spares are inventoried at our facility, and the customer is provided with a replacement system upon request.  Depending on contract requirements, replacement systems may be shipped without a hard drive to adhere to security requirements.  The hard drive from the original system is then transferred to the replacement upon arrival by the customer, or by NCS arranging for on-site technical assistance.  All shipping costs are covered by NCS.