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Standard Mail-In/Mail-Back Depot Repair

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After placing a service call with our Help Desk and receiving a Repair Order number, ship your system to our facility where it will be repaired by our certified technicians.  Turn-around is generally 2-days from time of arrival.  Shipping costs are incurred by each entity:  the customer paying for shipping to NCS, and NCS paying for shipping back to the customer.  Parts and labor costs are included for the duration of the warranty period.