Standard Mail-In/Mail-Back Depot Repair
After placing a service call with our Help Desk and receiving a Repair Order number, ship your system to our facility where it will be repaired by our certified technicians. Turn-around is generally 2-days from time of arrival. Shipping costs are incurred by each entity: the customer paying for shipping to NCS, and NCS paying for shipping back to the customer. Parts and labor costs are included for the duration of the warranty period.