Careers

POSITION DESCRIPTION:
We are looking for an energetic and driven Manager to drive sales in our DoD/USAF business and grow within our sales team. This position will be responsible for supporting the sales efforts of the DoD Sales Director and assisting in the development and management of NCS business, including sales, marketing, account management, and relationship building within the USAF. The individual appointed to this position will report to the DoD Sales Director.

DUTIES/RESPONSIBILITIES:

• Develop a cohesive, proactive work environment with the DoD Sales Director, Sales Operations Coordinator (SOC), NCS Bid Desk, and Product Management Teams to advance the NCS goal of providing best-in-class solutions to the Air Force.
• Help identify, qualify, and close sales opportunities within the Air Force community. Provide timely responses to all requests for quote (RFQs), requests for information (RFIs), bid desk RFQs, and Air Force contracts that include GSA/USAF 2GIT and USAF CCS-3.
• For each emerging opportunity, quickly identify the Vendor partners that NCS must enlist to develop the solutions and register the opportunity with them as soon as possible for privileged pricing.
• Work closely with our Vendor partners, NCS functional staff, and customers to understand lead times, order management, and provide order support as needed. This includes, but is not limited to, tracking of all orders and providing feedback to customers on status, order entry during periods of high order volumes, and participating in weekly team calls to discuss won, lost, and open opportunities.
• Expand familiarization with Air Force accounts in order to create opportunities by leveraging existing NCS and Vendor partner solutions. Develop and utilize your understanding of current market trends and new technologies to assess how NCS offered solutions can benefit the Air Force end user while proactively market new and current NCS offered solutions to existing and new Air Force customers.
• Working closely with the internal NCS resources, such as Proposal and Product Managers on relevant AF business by managing NCS’ relationship with the potential customers and business partners as necessary and appropriate.
• Understand all the specific details of the customer requirements. Work closely with the DoD Sales Director, Bid Desk, Product Management, and Program Manager to fully take advantage of all support systems in place. Analyze win potential percentages, resources, and strategies to maximize revenue and margins.
• Work with Sales team to maintain a qualified opportunity pipeline for customer accounts within Salesforce.com.
• Meet face-to-face with customers and attend regional trade shows when logical for the business case. Encourage and coordinate customer visits for the DoD Sales Director. Communicate and coordinate with Production, Product Management, and the Executive team to create a positive customer visit experience while showcasing NCS capabilities.
• Foster an environment of teamwork, business development, and excitement that carries over to the customer. Work with your team to develop a plan that promotes self-improvement, career advancement, and aligns with the NCS mission.

REQUIRED QUALIFICATIONS/EXPERIENCE:

• Minimum 3 years’ experience selling products and solutions to the U.S. Government (preferably to Air Force and other DoD clients)
• Strong familiarity with USAF contract vehicles to include 2GIT, CCS-3, and EITaaS.
• Able to demonstrate a successful track record in sales
• Strong work ethic and ability to multi-task on a sustained basis
• Strong analytical skills and must possess the ability to separate “the wheat from the chaff” efficiently in determining when and where to focus one’s own and corporate resources
• Thoroughly familiar with sales practices employed in the computer hardware industry
• Must be totally customer/market focused
• Must have knowledge and experience with the Government/DOD procurement practices
• Excellent presentation and interpersonal networking skills
• Strong written/oral communication and negotiating skills

DESIRED QUALIFICATIONS/EXPERIENCE

• Bachelor’s degree in business, marketing, science, or engineering
• Desktop VDI experience or exposure strongly desired
• Valid Secret security clearance

POSITION DESCRIPTION:

 The Sales Operations Coordinator in collaboration with other functional groups such as sales, project management, product management, customer service and procurement and is responsible for order receipt, processing and entry, managing order fulfillment through shipping via various functional groups within NCS; act as the customer advocate to internal NCS functional groups. The SOC reports to the Sales Operations Manager within CES. 

DUTIES/RESPONSIBILITIES:

 Interface with our existing customer base and the NCS Sales staff to provide sales support in the following areas: 

• Serve as a customer advocate 
• Receive, review for accuracy and enter orders into ERP system per established ISO 9001 processes and procedures. 
• Coordinate with NCS Purchasing and Planning groups to track and ensure timely acquisition of material and delivery of orders 
• Work with NCS Sales and Product Management to manage, review, and update existing customer contracts/price lists 
• Be knowledgeable and conversant of the full NCS product offering and be able to answer questions from customers as necessary 
• Assist Sales to prepare price quotes in response to inquiries from customers, when called upon 
• Coordinate and engage with other groups within the company including Operations, Project Management, Product Management, and Sales to provide customers with pre- and post-sales support and address any ad-hoc requirements or issues that arise 

REQUIRED QUALIFICATIONS/EXPERIENCE:

• Minimum 3 years’ experience selling products and solutions to the U.S. Government (preferably to Air Force and other DoD clients)
• Strong familiarity with USAF contract vehicles to include 2GIT, CCS-3, and EITaaS.
• Able to demonstrate a successful track record in sales
• Strong work ethic and ability to multi-task on a sustained basis
• Strong analytical skills and must possess the ability to separate “the wheat from the chaff” efficiently in determining when and where to focus one’s own and corporate resources
• Thoroughly familiar with sales practices employed in the computer hardware industry
• Must be totally customer/market focused
• Must have knowledge and experience with the Government/DOD procurement practices
• Excellent presentation and interpersonal networking skills
• Strong written/oral communication and negotiating skills

DESIRED QUALIFICATIONS/EXPERIENCE

•  Capable and willing to learn about computer technologies 
• Self-starting, highly-motivated, and disciplined as this will be a hybrid schedule – 3 days in office, 2 days remote from home, for now. 
• Excellent organizational skills 
• Task oriented and able to prioritize to meet customer deadlines 
• Experience in managing and growing relationship with customers 
• Experience working in a fast-paced environment requiring multi-tasking ability 
• Excellent written and verbal communication skills 
• Proficiency or experience with SAP or similar ERP programs is desired but not required 
• Proficiency with the MS Office suite of programs (Outlook, Word, Excel, PowerPoint) 
• BA/BS is preferred but not required. 

POSITION DESCRIPTION:
NCS is a manufacturer of custom and custom configured desktop and notebook computers, servers, and internet appliances. Opening for a Manufacturing Engineering Technician to build and document the First Article units and troubleshoot/resolve technical issues prior to release to production line.

Must be either a citizen or green card holder. ITAR complying building.

DUTIES / RESPONSIBILITIES:

• Review First Article Bill of Materials.
• Assemble Notebooks, Desktops and Servers based on experience and best practices.
• Install various operating systems and drivers as necessary.
• Validate the load and proper function of the Operating System.
• Complete burn-in testing as needed.
• Resolve technical issues – as relates to fit, form or function.
• Generate all necessary documentation for each first article computer or server.
  • Provide Assembly, Initial and Final test documentation for the assembly line.
  • Provide packing instructions as necessary.
• Work with personnel outside of your group to resolve build issues.
• Build and Integrate Rack Solutions based on custom drawings and specifications.
• Provide technical assistance as needed.

REQUIRED QUALIFICATIONS/EXPERIENCE:

• Knowledge and background in computer assembly and troubleshooting.
• Attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks to meet various deadlines.
• Knowledge of Microsoft Office Suite (Word, PowerPoint, Outlook)
• Able to utilize hand tools or electric screw drivers in the course of daily activities.
• Should be able to lift 40Lbs without any assistance and provide assistance for heavier & larger loads.
• Cooperative team spirit and positive attitude toward fellow employees.

POSITION DESCRIPTION:

The Computer Product Manager will be responsible for working with our OEM partners, NCS sales and engineering teams. This individual will support the selection of products that NCS offers to our customers and manage lifecycles. SAP Business One is the ERP system we use to manage our product offering and inventory operations. NCS is also ISO 9001 registered and makes use of an Integrated Management System (IMS) to document and control every function of our operations.

The description herein including duties, responsibilities, and required qualifications and experiences characterizes what NCS would require of an individual who has fully grown or matured into the position. However, as an organization, NCS highly values individuals who possess keen intellect, insatiable curiosity, heathy ambition, and strong entrepreneurship. If a candidate has a background and foregoing traits that might allow him/her to grow into the position, NCS will be willing to make an investment to train and cultivate the person. Such individuals are also encouraged to apply.

SCHEDULE AND LOCATION:

This position requires full time in-person presence Monday through Friday at our current facility in Gainesville, Virginia. NCS is also constructing and will be moving to a new facility in Manassas, Virginia later in 2022.

DUTIES/RESPONSIBILITIES:

• Review customer requirements and make recommendations on technical solutions based on NCS and our OEM partner offerings.

• Work with our OEM partners to manage the lifecycle of the products we offer, including end of life status and product transitions.

• Be ready to learn about and test new technologies as they come to the market.

• Support NCS operations team for issues that may arise during production as well as post sales.

• Support NCS quality department to maintain and enhance our ISO 9001, 14001 and 28000 certifications.

QUALIFICATIONS/EXPERIENCE:

• Experience with loading and configuring current Microsoft Windows client operating systems.

• Familiarity with Linux operating systems, the more experience the better

• Three to five years’ experience servicing desktop and laptops.

• Familiar with current desktop and laptop technologies, specifically in terms of processor, memory, storage and graphics.

• Excellent written and oral communication skills.

• Familiar with Microsoft Office productivity suite

• High school diploma required

• Some college with emphasis on IT or IS preferred.

• Some COMPTIA certifications preferred in computer hardware and/or networking.

• Desire to learn new skills and expand role/functionality.

• Ability to review and interpret customer requirements to develop technical solution.

POSITION DESCRIPTION:

The DPM will be leading the effort to tell our “story” for each opportunity by organizing and driving the contents creation effort.  The individual must possess and rely on his/her inquisitiveness to learn about NCS history, culture, capabilities, competitiveness, imagination, and creativity and use this knowledge to develop a unique proposal for each competition.  We are looking for a manager who is willing to invest time, emotion, energy, and passion into each proposal in order to prevail over the competition and win the award.  The person must be able to allow himself/herself to feel the of excitement of a competition, elation of a win, and disappointment of a loss.  This position reports to the Vice President of Strategic Programs.

DUTIES/RESPONSIBILITIES:

• Immerse in and learn about NCS and our business as much possible in the shortest amount of time by engaging in conversations and interactions with colleagues, OEM & business partners, and customers to be able to develop stories about us, our capabilities, and solutions in detail with a great degree of familiarity.
• Use the knowledge of the business and relationships with industry participants to develop an understanding for the competitive landscape for each opportunity.Use such understanding to guide the development of winning proposals.
• Get to know and develop close working relationship with various Subject Matter Experts (SMEs) within and outside of the company and rely on such relationships to gather ideas and details needed for the creation of compelling proposals.
• Read and analyze RFIs, RFQs, Sources Sought Notices, and RFPs, with additional attention to Statement of Work, evaluation methodology, and submission requirements to lead the effort to collectively make bid/no bid decisions.
• Develop and obtain approval for a win theme and value propositions for each proposal and use such ideas to create outline, compliance matrix, contents, and schedule including project milestones. Make sure that each win theme is properly translated and documented into each proposal.  Document technical solutions conveying our value propositions in such a way that is easily understandable, readable, and compliant with all relevant requirements.
• Understand and judge the ideation and writing capability and style of each SME and determine the best course of actions to turn their inputs into proposal text. Such actions may include taking an active role in writing and editing or seeking the help of other resources.
• Supervise the production and submission of each proposal.
• Maintain awareness of opportunities available through third-party and government-operated business opportunity research/advertisement portals, personal networking, sales calls, tradeshows, etc. to align resources and schedule for proposal developments.
• Oversee the monitor of bid boards, including SAM, GSA eBuy, SEWP, and SLED sites, for potential opportunities.
• Lead proposal status meetings and participate in regularly scheduled business development meetings.
• Serve as the Point of Contact between the company and the Government for matters related to market research and proposal preparation, discussion, submission, award, debrief, etc.
• Actively participate in post-award protest decision making process and preparation of filings with outside counsels.
• Participate in metrics collection and analysis and provide input into Dashboard Reports to corporate leadership.
• Maintain the company’s proposal library.

QUALIFICATIONS/EXPERIENCE:

To carry out his/her duties and responsibilities, the individual must possess the following qualifications and personality attributes.

• Possess a great penchant for inquisitiveness as a natural personality trait with a love for storytelling.
• Bachelor’s degree in Journalism, English Literature, Political Science, or other relevant field of studies.
• Minimum of 7 years of Proposal Development/Management, preferably with an OEM, system integrator, or reseller.
• Mastery of the English language, both spoken and written.
• Must have sufficient knowledge of the FAR/DFAR and Government/DOD procurement practices.
• Knowledge of Government contracting, specifically RFPs.
• Possess a natural affinity for computing technologies and familiarity with the IT hardware industry in general including its leading OEMs, distributors, service providers, and products and services.
• Must find the development of win theme and value propositions for each opportunity enjoyable, exciting, satisfying, and rewarding.
• Must be extremely detailed oriented, well organized, and accurate yet imaginative in the preparation of capabilities and solutions.
• Strong work ethic and ability to multi-task on a sustained basis.
• Must be able and willing to adhere to a Work from Home (WFH) or Work in Office (WIO) hybrid schedule and maintain full productivity in either environment.

• Must be able to independently manage a challenging workload when faced with unexpected changes in priorities and deadlines and possess the ability to work in high-stress, deadline-driven environment.
• Strong interpersonal networking skills and able to build relationships with individuals with diverse personalities.
• Experienced in growing and managing a team of proposal development professionals.
• Strong analytical skills and must possess the ability to separate “the wheat from the chaff” efficiently in determining when and where to focus resources.
• At least 7 years of experience with Word, Excel, PDF editing, and desktop publishing.
• Formal proposal management training desired (i.e. Shipley).

POSITION DESCRIPTION:

The Director of 3D Print Sales and Service will be responsible for organizing, leading, and managing our 3D Print business. The individual appointed to this position will serve as the 3D Print champion at NCS to our OEM partners and customers. The individual must be versatile and flexible to manage multiple efforts, including selling equipment, supplies, and services, developing and maintaining relationships with strategic OEMs, and overseeing the provision of installation and repair services. In addition, this individual will also have P/L responsibility and other general business management responsibilities.    

DUTIES/RESPONSIBILITIES:

Sales Management

• Develop and process leads from OEMs and all other sources to generate sales.
• Direct and participate in the overall sales efforts including visiting customers and coordinating with OEM sales teams.
• Propose, collaborate, and coordinate with NCS Marketing to launch ad campaigns, exhibit at tradeshows, and attend events to drive lead generation.
• Work with OEMs to obtain MDF funds and other contributions to offset 3D marketing expenses.
• Manage and grow the outside sales team.

OEM Relationship

• Manage NCS’ relationship with OEMs who authorize NCS to sell and service their equipment.
• Identify OEMs whose products are conducive to NCS’ business growth and build reseller relationships with them.
• Ensure NCS is in good standing with each OEM by maintaining compliance with their business, technical, reporting, and periodic meeting requirements.
• Actively participate and assist OEMs with their marketing activities to generate leads for NCS.

Service Management

• Maintain oversight of all service activities being provided by personnel managed by a different team within NCS.
• Ensure service tickets and calls are managed and closed out properly in full compliance with OEM SLAs for billing and incentive earning purposes.
• Negotiate customers’ agreements to pay for service personnel travel expenses that are customary in the business and consistent with OEM service billing policies.
• Ensure billings to OEMs and/or customers account for all expenses, including travel.

Business Management

• Organize and work with OEMs and NCS personnel to issue timely and accurate price quotes for equipment, supplies, and services on an on-going basis.
• Maintain oversight of sales orders entry and timely delivery of products and services customers order.
• Stay in close contact with customers to ensure customer satisfaction, providing feedback to all relevant teams within the company, and driving quality improvement initiatives as necessary.
• Coordinate with Engineering, Operations, and a third-party service provider to make sure all involved in the sales and service efforts are following guidelines, procedures, maintenance and support processes to ensure smooth operation of installed 3D equipment, meet OEM SLAs, and maintain a customer friendly demonstration facility.
• Organize and maintain supervision to make sure that service reimbursements and 3DaaS subscription fees are properly accounted for and received.
• Provide management with reports on sales, pipeline, service operations, and P&L standing.

3D Print Technology Championship

• Maintain watch of 3D print technologies, market trends, OEM ecosystem, its adoption in the economy, etc. to formulate effective strategies to cultivate and grow business for NCS.
• Obtain approvals from management for new 3D print initiatives and oversee their implementations in the company.
• Study and present to management a business case for NCS to enter the 3D parts supply business and implement it if approved.

QUALIFICATIONS/EXPERIENCE:

To carry out his/her duties and responsibilities, the individual must possess the following qualifications and personality attributes.

• Bachelor’s degree in an engineering or science discipline or other relevant field of studies
• Minimum of 10 years of experience in all facets of the 3D Print business including sales, marketing, services, business management, etc.
• Mastery of the English language, both spoken and written
• Some knowledge of the FAR/DFAR and Government/DOD procurement practices desired
• Knowledge of Government contracting, specifically RFPs
• Possess a natural affinity for 3D Print technologies and familiarity with the industry in general including its leading OEMs, distributors, service providers, and products and services
• Strong work ethic and ability to multi-task on a sustained basis
• Must be able and willing to adhere to a Work from Home (WFH) schedule with occasional Work in the Office (WIO) at NCS headquarters when necessary
• Must be able to maintain a suitable working environment at place of residence to project a professional image in on-line meetings with other parties
• Willing and able to travel occasionally by car, commercial airlines, and other means when appropriate
• Strong interpersonal networking skills and able to build relationships with individuals with diverse personalities
• Experienced in growing and managing a team of sales professionals
• Strong analytical skills and must possess the ability to separate “the wheat from the chaff” efficiently in determining when and where to focus resources

POSITION DESCRIPTION:

The person appointed to this position will assist the Production Manager to operate our production facility with a workforce of approximately seventy operators.  Many of them are recent immigrants from Vietnam who do not have strong command of English.  Therefore, it is important that the Deputy Production Manager (DPM) is able to communicate in Vietnamese and have the cultural skills to work with this community to distribute information, policies, procedures, and instructions, resolve problems, and maintain high morale.   As its title suggests, this position reports to the Production Manager. 

DUTIES/RESPONSIBILITIES:

• Monitor and prioritize production workflow to meet deadlines.
• High level of attention and focus on safety, quality, and productivity.
• Assist with the onboarding process of new hires & provide training to new hires.
• Assist with annual reviews for staff and quarterly training assessments.
• Work directly with warehouse staff to exchange inventory from new builds to rework returns while also communicating any issues / strategies for streamlining.
• Maintain proper inventory levels of Production consumables that are not part of BOM’s (labels, tools, tape, chemicals, rags, gloves, etc.).
• Assist in maintaining the manufacturing line to keep it function properly.
• Maintain calibration and testing schedules for tools and ESD equipment.
• Analyze and resolve workflow problems that might occur from time to time.
• Assist employees and their direct supervisors in solving work-related and interpersonal issues and serve as interpreter as needed.
• Administer company policies and guidelines.
• Identify and eliminate wastes and Implement cost-saving measures as necessary.
• Report and work with IT to rapidly address any issues impacting productivity.
• Proactively communicate needs, issues, and problems within Production and management to eliminate roadblocks to efficient operation.
• Assist with payroll and other administrative functions.
• Analyze production data and work with management to streamline processes for maximum efficiency.
• Counsel employees on topics ranging from optimal outputs and proper workflows to disciplinary and attendance.
• Maintain production KPI’s (including productivity and error logs).
• Work directly with Planning to determine inventory needs and communicate with warehouse managers for Just-In-Time delivery of parts, components, and sub-assemblies.

QUALIFICATIONS/EXPERIENCE:

• Excellent English and Vietnamese written and verbal communication skills.
• Ability to supervise multiple tasks simultaneously to meet various deadlines.
• Proficient with workflow and scheduling tools.
• Familiarity with time and motion study.
• Proficient with Microsoft Office Suite (Word, PowerPoint, Outlook).
• Familiarity with Project strongly preferred.
• Familiarity with common commercial off the shelf ERP systems such as SAP, Oracle NetSuite, etc.
• Must project an aura of leadership to attention from others.
• Detail oriented with sharp eye for accuracy.
• Intensely goal oriented to achieve production output targets and solving problems.
• Flexible to work overtime as required to meet project deadlines.
• Possess the temperament to be a team player to pursue common goals.
• Believe in and committed to “Continuous Improvement”.
• Ability to lead a team and willing to listen to concerns inside and outside of the department.
• Able to stand and walk throughout the work day and lift objects of 50 lbs. or less as needed.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree (B.S) in Industrial Engineering, Operations or Logistics Management, or Business Management strongly preferred with 5 years of operations supervisory experience.

In lieu of academic degree, must demonstrate 10 to 15 years of operations supervisory experience

POSITION DESCRIPTION:

The responsibility of the Mechanical Engineer (ME) will lie in two main areas.  He/she will review and analyze housing enclosure mechanical designs from teammates under the prism of DFMEA (Design Failure Mode and Effect Analysis) to identify inherent risks that such designs may ultimately impose on the quality of the end products.  The ME is also expected to participate in the designs of sheet metal enclosures and sub-assemblies or 3D printed parts to meet customers’ technical and environmental requirements.  This position will report to the Vice President of Engineering.   

DUTIES/RESPONSIBILITIES:

• Apply the discipline and practice of DFMEA to review various mechanical designs of parts, sub-assemblies, and enclosures and how they are to be assembled and connected with electronic parts. Identify risks that may impact the manufacturability of parts and overall systems, their inter-operability, functionalities, and performance.
• Present identified risks to team and management and participate in the mitigation efforts.
• Peruse internal or customer-initiated requirements and design mechanical objects of various shapes, sizes, and materials to meet them which may include aesthetic, functional, technical, environmental, and service requirements.
• Participate and collaborate in intra- and inter-team design and review efforts.
• Incorporate Design for Cost, Design for Manufacturability, and Design for Repairability concepts into design work for optimal product cost, functionality, and performance.
• Generate models from design for colleagues’ and customers’ review and feedback.
• Build and analyze prototypes and demonstrate them to others for comments and feedback and rely on them to make improvements to the design.
• Collaborate with third-party vendors to fabricate parts.
• Transfer design work to Mfr. Engineering to prepare for mass productions.

QUALIFICATIONS/EXPERIENCE:

• Minimum B.S. in Mechanical Engineering.
• Minimum 5 years of experience in doing design work using SolidWorks or similar CAD package.
• Experience with SolidWorks Flow Analysis and Composer tool is strongly preferred.
• Must possess experience in sheet metal, machining design and fabrication, design for injection molding, and additive manufacturing (3D print).
• Must possess experience with performing Process and Design Failure Mode and Effect Analysis.
• Must possess experience with geometric dimensioning and tolerancing.
• Experience with designing computer enclosures to withstand environmental elements as specified in MIL-STD strongly preferred.
• Excellent written and verbal communication skills in English.
• Strong work ethic and analytical skills and must possess the ability to separate “the wheat from the chaff” efficiently in determining when and where to focus resources
• Flexible and agile to effectively handle escalations and time critical issues.
• Working knowledge of MIL-STD-810, MIL-S-901 & MIL-STD-167 a big plus.
• Must be able to work independently but also collaboratively in a team environment.
• Must be able and willing to adhere to a Work from Home (WFH) and Work in the Office (WIO) schedule at the discretion of management.
• Must be able to maintain a suitable working environment at place of residence to project a professional image in on-line meetings with other parties.

POSITION DESCRIPTION:

This position will be responsible for cultivating and growing relationships with responsible Federal Government and DOD officials and through interaction and working with them uncover, capture, and manage sales opportunities for portfolio products and solutions. The individual appointed to this this position will report to the VP of Sales.  

DUTIES/RESPONSIBILITIES:

• Focus a majority of your time on customer outreach and relationship development, actively engaging with potential customers, setting up customer meetings, and building sales through timely responses to Requests for Quote from customers, bid board RFQs, and other relevant portals.  On limited occasions, the Inside Sales Manager may be requested to support customer visits or attend regional trade shows when business conditions require and relationships can be levered.  
• Immerse oneself in each assigned activity and create opportunities by understanding all the specific details of the customer requirements and leveraging existing NCS solutions.  Do so by developing a keen understanding of the customers’ organizational structure, issues/problems for which they are seeking solutions, and NCS’ resources, capabilities, and ecosystem, and imagining how said elements can be interconnected to form opportunities and business propositions. 
• Seek ways to position NCS and our OEM Partner enterprise products including servers, storage, and VDI devices for inclusion into customer’s IT infrastructure.  Plan customer solutions that combine competitively priced and higher margin products to help enable the attainment of margin goals.
• Develop strong and close working relationships with the Directors of Sales, Sales Operations Manager, Sales Operations Coordinators (SOCs), and the Product Management team.  Help identify, qualify, and close sales opportunities within the CES customer community.  Enter and track new opportunities in Salesforce and communicate opportunity status with the NCS CES Sales Team.
• Work closely with the SOCs to understand lead times and order management, and provide order support as needed. This includes, but is not limited to, tracking of all orders and providing feedback to customers on status, and participating in weekly team calls to discuss won, lost, and open opportunities.
• Cooperate & collaborate with NCS Marketing and Vendor Partners to proactively market NCS’ new and current solutions to existing and new customers. Utilize your understanding of current market trends and new technologies to assess how NCS solutions can benefit the end user and thereby creating demand to drive NCS business.  
• Encourage and coordinate customer visits to NCS’ Manassas facility.  Communicate with Production, Product Management, and the Executive team to create a positive customer visit experience while showcasing NCS capabilities.

QUALIFICATIONS/EXPERIENCE:

• Minimum 3 years’ experience as an inside sales rep selling products and solutions to the U.S. Government.
• Minimum 3 years’ experience selling enterprise solutions is strongly desired.
• Must be highly motivated with a strong work ethic and ability to multi-task on a sustained basis.
• Desktop VDI experience or exposure strongly desired.
• Must be able to project an image (through demeanor, dress, verbal and written communication, etc.) that warrants respect and deference from others.
• Must be responsive and attentive to customers, colleagues, and partners’ inquiries and requirements.
• Must have the skills and tenacity to start and grow relationships with customers over the phone and in person.
• Be persistent and patient in pursuing opportunities.
• Strong analytical skills and must possess the ability to separate “the wheat from the chaff” efficiently in determining when and where to focus one’s own and corporate resources.
• Thoroughly familiar with sales practices employed in the computer industry.
• Able to demonstrate a successful track record in sales.
• Must have knowledge and experience with the Government/DOD procurement practices.
• Must be totally customer/market focused.
• Excellent presentation and interpersonal networking skills.
• Strong written/oral communication and negotiating skills.
• A Bachelor’s degree in business, marketing, science, or engineering is strongly desired.

DUTIES/RESPONSIBILITIES:

• Assist in processing new hires

• Maintains accurate and up-to date human resource files, records, and documentation and maintains the integrity and confidentiality of HR records and files.
• Manage all new hires through VA New Hire website and keep Cobra up to date
• Manage the employees in/out of the time-clock

• Implement and monitor programs as directed by management, and see the programs through to completion
• Tracking information needed for Metrics Meetings and Quarter meetings
• Generate memos, emails, letters and reports when appropriate
• Respond to questions and requests for information
• Assist Receptionist for breaks, lunches and days off and as needed.
  • Answering phone, assisting visitors, sort mail, etc.

• ISO forms record keeping-Keeping training records updated
• Assist in the insurance verifications and renewals
• Book all travel airfares for the sales team
• Provide critical support to the Director of Administration

QUALIFICATIONS/EXPERIENCE:

• Detail oriented and comfortable working in a fast-paced office environment
• Exceptional communication skills
• Superior organization skills and dedication to completing projects in a timely manner
• Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel
• Reliable & punctual
• Multi-tasking abilities