End-User Device Management
Ready-to-use IT solutions
End-User Device Management
Ready to use IT solutions
Simplifying the acquisition, deployment, and
management of end-user devices.
Remote and hybrid workforce models are increasingly common among enterprises and government agencies. However, they present new challenges to IT organizations in deploying and managing end-user devices. At NCS, our End-User Device Management (EUDM) services address these challenges through a cost-effective process rooted in decades of experience in manufacturing and integrating end-user computing and printing devices.
Provisioning Services
Supporting remote and hybrid workforces effectively necessitates an infrastructure that ensures 100% accuracy in the preparation and delivery of devices. From the moment devices are requested, we shepherd them through the various processing stations at our facility before shipping them to end users. We also offer services such as affixing asset tags, hardware upgrades, accessories bundling, and device imaging tailored to each end user’s profile. We can ship devices directly to their end users or designated locations. Once a device arrives, the user can unpack it, plug it in, and start working immediately.Â
Managed Services
By leveraging our existing Provisioning Services, organizations can rely on NCS for additional EUD management tasks. Our comprehensive suite of capabilities empowers us to manage the entire EUD lifecycle, from ordering and deployment to activation and decommissioning. At the heart of this framework lies our Customer Portal, which hosts a tailored product catalog crafted to meet your organizational needs.
A dedicated Project Management Team, comprised of a Project Manager and functional specialists, will oversee the portal, products, projects, contracts, quality, security, and knowledge database. This team will deliver our Managed Services, ensuring all performance metrics (SLAs, KPIs, and quality surveillance) are met.
Subscription Services
Our Subscription Services complement our Provisioning and Managed Services to deliver a complete end-to-end offering with minimal start-up costs and predictable expenses. By transitioning from a CAPEX to an OPEX model, you gain greater flexibility in payment structures and refresh cycles.
In-House Expertise
With decades of manufacturing experience, NCS’s team of electrical, mechanical, software, integration, and quality control engineers customizes solutions to meet your organizational goals. Our state-of-the-art facility offers a semi-automated production line, integration services, an environmental testing lab, robotics, and 3D printers for custom manufacturing. Our ITAR-compliant manufacturing facility is also ISO 9001:2015 (quality management), ISO 14001:2015 (environmental management), ISO 28000:2007 (secure supply chain), and O-TTPS 20243:2018 (Open Certified)
NCS’ long-established relationships with OEMs and national distributors provide insight into supply chain and lifecycle information, minimizing the risk of disruptions.
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