End-User Device integration

Ready to use IT solutions

Simplifying the acquisition, deployment, and
management of end-user devices.

Remote and hybrid workforce models are increasingly common among enterprises and government agencies. However, they present new challenges to IT organizations in deploying and managing end-user devices. At NCS, our End-User Device Management (EUDM) services address these challenges with a cost-effective process rooted in decades of experience in manufacturing and integrating end-user compute and print devices.

Provisioning Services

Supporting remote and hybrid workforces effectively necessitates an infrastructure that ensures 100% accuracy in the preparation and delivery of devices.  From the moment devices are requested, we start shepherding them through the various processing stations at our facility before shipping them to end users. We also offer services such as affixing asset tags, hardware upgrades, accessories bundling, and device imaging tailored to each end user’s profile. We can ship devices directly to their end users or designated locations. Once a device arrives, the user can simply unpack it, plug it in, and start working immediately. 

Our Provisioning Services make it possible for you to retain ownership of the devices without the burden of having to process and deploy them. We can deploy system images stored locally at our facility or remotely from image repositories with secure over-the-air connections. 
 
Our unrivaled capabilities, resources, and extensive reach within the PC ecosystem allow us to deliver these service elements with quality and precision. 

Managed Services

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By leveraging our existing Provisioning Services, organizations can rely on NCS for additional EUD management tasks. Our comprehensive suite of capabilities empowers us to manage the entire EUD lifecycle, from ordering and deployment to activation and decommissioning. At the heart of this framework lies our Customer Portal, which hosts a tailored product catalog crafted to meet your organizational needs.

A dedicated Project Management Team comprised of a Project Manager and functional specialists will oversee the portal, products, projects, contracts, quality, security, and knowledge database. This team will deliver our Managed Services, ensuring all performance metrics (SLAs, KPIs, and quality surveillance) are met.

Subscription Services

Our Subscription Services complement our Provisioning and Managed Services to deliver a complete end-to-end offering with minimal start-up costs and predictable expenses. By transitioning from a CAPEX to an OPEX model, you gain greater flexibility in payment structures and refresh cycles.

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In-House Expertise

With decades of manufacturing experience, NCS’ team of electrical, mechanical, software, integration, and quality control engineers customize solutions to meet your organizational goals. Our state-of-the-art facility offers a semi-automated production line, integration services, environmental testing lab, robotics, and 3D printers for custom manufacturing. Our ITAR-compliant manufacturing facility is also ISO 9001, 14000, and 28000 registered.

NCS’ long-established relationships with OEMs and national distributors provide insight into supply chain and lifecycle information, minimizing the risk of disruptions.

Connect With Us

Start your simplified technology journey.

Reach out to our experts for a simple consultation regarding your technology needs. Don’t worry, there is no pressure, and we won’t bug you with marketing calls.

Additional Resources

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